Internal Communications & Social Impact Manager

Businesslist; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Permanent position

Social impact initiatives

Job summary

Businesslist in Kuala Lumpur invites a seasoned International Communication & Social Impact Manager to lead internal communications and social impact initiatives. You will shape strategy, advise senior leaders, and drive regional engagement across channels while translating complex priorities into clear, actionable narratives.

The role offers a permanent position to influence culture, align business objectives, and partner with NGOs to create meaningful social impact.

Qualifications

• 10+ years of experience in internal communications, corporate affairs, employee engagement, or related strategic roles.
• Exceptional storytelling ability to translate complex business strategies into engaging narratives.
• Exposure to CSR/ESG/sustainability/purpose initiatives with links to business objectives and community impact.
• Agile, energetic self-starter thriving in fast-paced environments with hands-on execution.
• Strong program management with experience leading regional campaigns and engagement initiatives.
• Curiosity about business operations and ability to turn ideas into impactful communication programs.

Responsibilities

• Develop and execute internal communications strategies that align business objectives with employee engagement and organisational culture.
• Advise senior leaders on leadership communications, town halls, strategic announcements, and change initiatives.
• Design and manage integrated communications calendars, engagement programs, and content ecosystems across multiple channels.
• Translate complex business priorities into clear, relevant communications that drive understanding and action.
• Lead employee engagement initiatives that strengthen connection to company purpose, values, and strategic direction.
• Develop and implement social impact and CSR programs in partnership with NGOs, community organisations, and internal stakeholders.
• Establish measurement frameworks to evaluate communication effectiveness, employee engagement, and social impact outcomes.
• Influence stakeholders across markets and functions in a highly matrixed environment, driving alignment without direct authority.

Skills

Storytelling

Stakeholder management

Leadership communications

Strategic thinking

Change management

Engagement programs

Job description

As an International Communication & Social Impact Manager, you will be responsible develop and execute internal communications strategies that align business objectives with employee engagement and organisational culture. Also:

• Advise senior leaders on leadership communications, town halls, strategic announcements, and change initiatives.
• Design and manage integrated communications calendars, engagement programs, and content ecosystems across multiple channels.
• Translate complex business priorities into clear, relevant, and impactful communications that drive understanding and action.
• Lead employee engagement initiatives that strengthen connection to company purpose, values, and strategic direction.
• Develop and implement social impact and CSR programs in partnership with NGOs, community organisations, and internal stakeholders.
• Establish measurement frameworks to evaluate communication effectiveness, employee engagement, and social impact outcomes.
• Influence stakeholders across markets and functions in a highly matrixed environment, driving alignment without direct authority.

The Successful Applicant

As a successful applicant, you should come with at least 10+ years of experience in internal communications, corporate affairs, employee engagement, or related strategic communications roles. Beside, you should also come with:

• Exceptional storytelling ability with a proven track record of simplifying complex business strategies into engaging, audience-centric narratives.
• Exposure to CSR, ESG, sustainability, social impact, or purpose-led initiatives, with the ability to connect business objectives to community impact.
• Highly agile, energetic, and resourceful self-starter who thrives in fast-paced environments and balances strategic thinking with hands‑on execution.
• Strong program management capabilities with experience leading regional communication campaigns, town halls, and employee engagement initiatives.
• Deep curiosity about business operations and a natural ability to identify opportunities, shape narratives, and turn ideas into impactful communication programs.

What's on Offer

• Influence how business priorities, transformation initiatives and culture are communicated across the region.
• Permanent position with opportunities to contribute to meaningful social impact initiatives.