Intern (Medical Claims)

Great Eastern; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Great Eastern in Kuala Lumpur is seeking a claims assistant to support registration of new claims, administer files, and ensure timely processing. The role emphasizes accuracy, policy compliance, and professional communication.

You will handle basic claim access, maintain records, and assist other tasks as needed. The ideal candidate holds a university degree, is proficient in MS Word/Excel/PowerPoint, and communicates in English with integrity and initiative.

Qualifications

• University degree in any discipline.
• Proficient in MS Word, MS Excel and PowerPoint.
• Proficient in English (speaking and writing).
• High level of integrity and accountability; good teamwork.
• Initiative to improve processes and adapt to change.

Responsibilities

• Handle the registration of new claims in the system and assist with administrative duties.
• Access claims in accordance with policy terms and conditions.
• Efficient claims handling to meet cycle time and ensure accurate payments.
• Attend to any other tasks assigned from time to time.

Skills

MS Word

MS Excel

PowerPoint

Education

University Degree in any discipline

Tools

MS Word

MS Excel

PowerPoint

Job description

• Handle the registration of new claims in the system and assist with various administrative duties


• Access claims in accordance with the policy terms and conditions


• Efficient claims handling to ensure meeting claims cycle time and paying accurately


• To attend to any other tasks assigned from time to time

We are looking for people with

• A University Degree in any discipline


• PC literate, proficient in MS Word, MS Excel and Power Point


• Proficient in English (Speaking and Writing)


• High level of integrity, takes accountability of work and good attitude over teamwork.


• Takes initiative to improve current state of things and adaptable to embrace new changes.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.


• Demonstrate high level of integrity and accountability.


• Take initiative to drive improvements and embrace change.


• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.


• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of \"AA-\" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.