Intern, Customer Enablement & Debug

Lattice Semiconductor; Penang; On-site; MYR 17,000 - 28,000; Part time

Job summary

Lattice Semiconductor is seeking an intern in Penang to join the Applications & Technical Support Engineering team as a Customer Enablement & Debug intern. You’ll gain hands-on experience debugging complex issues while engaging with worldwide customers.

Role focuses on developing technical depth, creating reference designs and user guides, and collaborating with R&D to improve products and customer journeys.

Qualifications

• Degree in Electrical and/or Electronics engineering or relevant experience.
• Exposure to debug across silicon, software, IP, board, and RTL design is a plus.
• Outstanding communication skills; able to work across teams and cultures.

Responsibilities

• Drive debug and issue resolution for customers across diverse industries and segments.
• Troubleshoot across RTL design, PCB, FPGA architecture, timing, and embedded systems.
• Translate ticket trends into engineering improvements and create better reference designs and notes.
• Provide technical training and develop new design collaterals to support customers.
• Use AI to streamline workflows and efficiency in customer engagements.

Skills

Debugging

Technical support

Customer engagement

Education

Electrical/Electronics Eng degree

Tools

RTL design

FPGA design tools

Job description

Lattice Overview

There is energy here…energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality.

Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you’re looking for.

Job Description:

Description

• Lattice Semiconductor is looking for a Customer Enablement & Debug intern for the Applications & Technical Support (TS) Engineering team. This position provides opportunity to develop technical depth and innovation working with the team on worldwide customer engagements.

Responsibilities

• Drive debug and issue resolution for customers, including direct engagement with strategic customers across various industry and segments. Demonstrate breadth in resolution of issues that range across various industries, applications and use cases.
• Practice efficient debug and troubleshooting across the full spectrum of the FPGA development cycle, including areas such as RTL design, PCB board design, FPGA architecture, FPGA timing closure, soft-IP integration, embedded systems design, implementation for protocols across various industries, and deployment on hardware.
• Transform TS ticket trends & root cause into engineering improvements. This includes improving design collaterals to enhance the customers’ development journey (Reference Designs, User Guides, Application Notes) and engaging with R&D teams on product enhancements to meet customer needs.
• Augment the Lattice field team by providing technical guidance via technical training and developing new design collaterals to enrich the existing Lattice ecosystem.
• Utilize AI to transform existing workflows into processes and interactions that are more meaningful and efficient.

Experience

• Degree in Electrical and/or Electronics engineering or relevant experience. Exposure to debug across silicon, software, IP, board, and RTL design are pluses.
• Ability to work through ambiguities and utilize frameworks that scales the team to support more products and higher complexity issues.
• Outstanding communication skills. Excel in working across functional teams, sites and cultures.

Additional Information:

This position requires a successful background and reference checks and satisfactory proof of your right to work in:

Malaysia

Lattice recognizes that employees are its greatest asset and the driving force behind success in a highly competitive, global industry. Lattice continually strives to provide a comprehensive compensation and benefits program to attract, retain, motivate, reward and celebrate the highest caliber employees in the industry.

Lattice is an international, service-driven developer of innovative low cost, low power programmable design solutions. Our global workforce, some 1,000 strong, shares a total commitment to customer success and an unbending will to win. For more information about how our FPGA, CPLD and programmable power management devices help our customers unlock their innovation, visit www.latticesemi.com. You can also follow us via Twitter, Facebook, or RSS. At Lattice, we value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. Applications are welcome from all qualified candidates.