Integration Analyst

DHL Germany; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading logistics company seeks a talented IT Integration Specialist to manage and implement project integrations and digital solutions. The ideal candidate will collaborate with various teams, ensure service requests are resolved, and lead project management efforts. This role offers a dynamic work environment with opportunities for professional growth in a global company.

Qualifications

• 3-5 years of experience in integrations and digitalization projects.
• Fluent in English (verbal and written).

Responsibilities

• Implement and configure integrations between WMS and TMS.
• Collaborate with teams to translate needs into IT solutions.
• Manage projects and recommend system improvements.

Skills

Integration

Digitalization

Data Analytics

Technical Documentation

Project Management

Education

Bachelor’s degree in Computer Studies

Information Technology or equivalent

Job description

Responsibilities

• Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system.
• Responsible of implement DHL standard digitalization & automation solution such as RPA, Power Platform, by working with local team and global IPA team.
• Responsible for data extractions for Power BI usage.
• Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform.
• Responsible for creating and maintaining technical documentations throughout the project lifecycle
• Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions
• Ensure service requests and incidents are resolved within SLAs
• Perform study and implementation of new IT solutions to the business in a timely and quality manner
• Provide guidance on other team member on newly implemented solution.
• Constantly look for and recommend process / system improvement to business
• Manage projects as assigned from time to time
• Participate in the testing, training, implementation and post-implementation support for the projects.
• Investigate and resolve technical issues encounter by users
• Work with IT vendors for application maintenance and technical services

Requirements

• Bachelor’s degree in Computer Studies, Information Technology or equivalent
• 3-5 years of experience in Integrations and digitalization project.
• Fluent in English (verbal and written)