Insurance Product Expert, Kuantan | Kuantan, MY

HSBC; Kuantan; On-site; MYR 60,000 - 90,000; Full time

Job summary

HSBC is seeking an ambitious Insurance Product Expert for its Wealth and Personal Banking team. The role focuses on achieving sales targets through client management and supporting Relationship Managers in providing tailored insurance solutions. Ideal candidates will have a relevant degree and at least 3 years of experience in the financial sector, particularly in bancassurance.

Qualifications

• At least 3 years of relevant experience in financial services, especially bancassurance and life insurance.
• Results-oriented with interest in product support roles.
• Good communication and interpersonal skills.

Responsibilities

• Achieve sales performance targets and wealth insurance revenue goals.
• Support Relationship Managers in client interactions and solution recommendations.
• Provide after-sales support including claims processing and policy changes.

Skills

Communication

Interpersonal Skills

Sales Management

Financial Planning

Education

Bachelor's Degree in Business Studies, Management, or Marketing

Job description

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors, and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans, mortgages, asset management, insurance, wealth management, and private banking, that best suit our customers' needs.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of Insurance Product Expert. This role involves working collaboratively to define, manage, and achieve divisional business targets.

Principal Responsibilities:

1. Meeting of KPIs
   • Achieve Relationship Manager and Branch sales performance targets
   • Achieve wealth insurance revenue goals
   • Meet target product mix for PERML
   • Ensure overall participation, productivity, conversion ratio, profitability, and quality sales by individual Relationship Managers and Branches
2. Sales Activities & Management
   • Support Relationship Managers and Branch Leaders to ensure satisfaction
   • Review Relationship Managers' client portfolios to identify solution gaps and risks
   • Assist Relationship Managers in client meetings, explaining complex solutions and identifying coaching opportunities
   • Update Relationship Managers on new product launches, market outlook, and trends
   • Recommend solutions aligned with clients' needs and risk profiles
   • Demonstrate core values: Be Open, Connected, Dependable, and act with Courageous Integrity
   • Provide financial planning advice related to insurance portfolios
   • Report via regular sales management meetings
   • Organize branch activities such as customer events
   • Oversee the overall insurance business of Relationship Managers and Branches
3. After Sales Service
   • Provide after-sales support such as claims processing and policy changes

Requirements:

• Bachelor's Degree or equivalent in Business Studies, Management, Marketing, or related fields
• Results-oriented with interest in product support roles
• At least 3 years of relevant experience in financial services, especially bancassurance and life insurance, preferably in banking
• Good communication and interpersonal skills

Preference will be given to candidates with immediate right to work locally and no need for relocation.

Join us and open a world of opportunities. Visit www.hsbc.com/careers for more information.

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Issued by HSBC Bank Malaysia Berhad.