Insurance Collision Repair Claim Admin

LEE HING MOTORS SDN.BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Kuala Lumpur is seeking an experienced Insurance Collision Repair Claim Admin. In this full-time role, you will handle insurance claims and coordinate repairs for customers' vehicles. The ideal candidate has strong communication skills and knowledge of insurance processes. Join a supportive work environment with opportunities for career development.

Benefits

Competitive salary and bonus structure

Opportunities for career development

Supportive work environment

Qualifications

• Proven experience in an administrative or customer service role, preferably within the automotive or insurance industry.
• Strong understanding of insurance claim processes and policies.
• Excellent communication and interpersonal skills to effectively liaise with customers, insurance providers, and internal teams.
• Proficient in using computer systems and software.
• Ability to work under pressure and meet deadlines.
• Attention to detail and a problem-solving mindset.

Responsibilities

• Process and manage insurance claims for collision.
• Communicate with insurance providers to ensure timely approval and payment of claims.
• Collect necessary documents with customers.
• Maintain detailed records and documentation of all insurance claims and repair activities.
• Assist customers with any inquiries or concerns related to their insurance claims.

Skills

Administrative experience

Customer service

Communication skills

Problem-solving mindset

Job description

Overview

About the role We are seeking a skilled Insurance Collision Repair Claim Admin to join our team at LEE HING MOTORS SDN.BHD in Jalan Ipoh, Kuala Lumpur. In this full-time role, you will be responsible for handling insurance claims and coordinating the repair process for our customers' vehicles.

Responsibilities

• Process and manage insurance claims for collision
• Communicate with insurance providers to ensure timely approval and payment of claims
• Collect necessary documents with customers
• Maintain detailed records and documentation of all insurance claims and repair activities
• Assist customers with any inquiries or concerns related to their insurance claims

Qualifications

• Proven experience in an administrative or customer service role, preferably within the automotive or insurance industry
• Strong understanding of insurance claim processes and policies
• Excellent communication and interpersonal skills to effectively liaise with customers, insurance providers, and internal teams
• Proficient in using computer systems and software
• Ability to work under pressure and meet deadlines
• Attention to detail and a problem-solving mindset

What we offer

• Competitive salary and bonus structure
• Opportunities for career development and advancement
• Supportive and collaborative work environment

About us

LEE HING MOTORS SDN.BHD\' is a leading provider of automotive services in Kuala Lumpur. With over 20 years of experience in the industry, we are committed to delivering exceptional customer service and high-quality workmanship. Our team of skilled technicians and dedicated professionals work together to ensure the satisfaction of our valued customers.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.