Instructional Designer

SWIFT; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

Join a leading company in financial messaging services as an Instructional Designer in Kuala Lumpur. In this role, you'll design engaging learning content and collaborate with experts to enhance user proficiency in Swift's products. The role demands creativity, strong communication, and a passion for educational technology.

Benefits

Dynamic and supportive work environment

Opportunities for professional growth

Competitive salary and benefits package

Qualifications

• Proven experience (4-6 years) in instructional design or using Swift products.
• Fluent in English, both oral and written.
• Ability to write effective instructional texts.

Responsibilities

• Design and develop high-quality e-learning content.
• Collaborate with SMEs for accurate course content.
• Manage end-to-end design and development process.

Skills

Communication

Interpersonal skills

Organizational skills

Interest in learning theories

Education

Bachelor’s degree in instructional design

Educational technology

Related field

Tools

Articulate Storyline 360

Adobe Captivate

Camtasia

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Are you passionate about financial technology and eager to shape the future of global transactions? We are looking for an Instructional Designer with affinity for financial services to join our Learning Delivery team. In this role, you will be instrumental in educating and empowering our customers and staff with the knowledge to navigate the complex world of secure financial communication. Your contributions will ensure that our users are proficient in Swift's products and services, keeping them at the cutting edge of the finance industry. If you are ready to take on the challenge of delivering excellence in financial education, join us and make a global impact!

Key Responsibilities:

• Design and develop high-quality learning content: Create interactive and engaging instructional e-learning modules and develop them in our e-learning authoring tool (Articulate Storyline 360).
• Collaborate with SMEs: Partner with subject matter experts to ensure that course content is accurate, up-to-date, and aligned with business needs.
• Apply instructional design theories: Utilize instructional design theories, practice, and methods to design learning solutions that meet business and performance objectives.
• Project management: Manage the end-to-end design and development process, ensuring timely delivery of high-quality learning content. Connect deliverables to the overall knowledge journey.
• Portfolio management: Oversee the trainings related to a set of products, evaluate performance, monitor and advertise usage and customer feedback. Optimise the offering, prioritising updates in line with Swift’s strategic ambitions and considering retiring outdated and less efficient content.
• Innovate and implement new technologies: Stay abreast of the latest trends in learning technologies and apply them to our instructional design practices.

Qualifications:

• Bachelor’s degree in instructional design, educational technology, or a related field
• Proven experience (at least 4-6 years) in instructional design or using Swift products
• Well organised and ability to work autonomously
• Excellent communication and interpersonal skills
• Fluent English, oral and written
• Strong interest in learning theories and instructional design models
• Experience with authoring tools such as Articulate Storyline, Adobe Captivate, or similar
• Knowledge of Swift Standards or Financial Crime Compliance offering desired
• Visual design skills and ability to storyboard
• Ability to write effective instructional texts
• Experience with video editing (Camtasia) is a plus

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• You can work independently, yet within a lively team that rallies around shared objectives
• Competitive salary and benefits package

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.