Inside Sales Support Representative

Lenovo; Petaling Jaya; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Operations Specialist to enhance its dynamic sales environment. In this role, you will support quotation requests, manage stakeholder priorities, and ensure high-quality sales operations. Your expertise in communication and problem-solving will be vital as you develop processes that drive efficiency and effectiveness. Join a company that is committed to delivering smarter technology for all and be part of a team that values innovation and collaboration. If you thrive in a fast-paced environment and are passionate about sales operations, this opportunity is perfect for you.

Qualifications

• 3-5 years’ experience in inside sales or sales operations.
• Ability to work independently with minimal supervision.

Responsibilities

• Supports quotation requests and manages priorities with stakeholders.
• Monitors quality and accuracy in sales operations planning efforts.

Skills

Sales Operations

Communication Skills

Presentation Skills

Interpersonal Skills

Problem Solving

Education

Bachelor’s Degree

Tools

MS Office Suite

Excel

CRM

Salesforce

D365

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

Description and Requirements

Key Responsibility:

• Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.
• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
• Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds.
• As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes.
• Provides content for enablement related to processes and partner operations.
• Builds peer support and strong internal-company relationships with other key employees.
• Participate in group activity to develop and drive for process enhancement.
• May operate on a multi-country basis.

Position Requirements:

• Bachelor’s Degree or equivalent experience.
• 3-5 years’ experience in inside sales or sales operations.
• Ability to carry out tasks under minimal supervision.
• Strong presentation, communication, and interpersonal skills.
• Comfortable working in a fast-paced environment.
• Proficiency in MS Office Suite and Excel.
• Experience with operational tools (CRM, Salesforce, D365).