Inside Sales Support Representative (Thai Speaker)

Lenovo; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global technology company is seeking an Inside Sales Support Representative in Kuala Lumpur. This role involves improving sales productivity by supporting the sales team with necessary tools and processes. The ideal candidate should have proficiency in Thai and English, along with a Bachelor's degree and 3–5 years of relevant sales operations experience. Key responsibilities include managing sales support processes, coordinating activities with stakeholders, and enhancing overall partner experience.

Qualifications

• 3–5 years’ experience in inside sales or sales operations.

Responsibilities

• Supports quotation/pricing request and managing priorities with multiple stakeholders.
• Proactively monitors and strives to maintain high levels of quality in sales operations.
• Develops and maintains internal support processes for sellers and partners.
• Coordinates planning activities with other stakeholders.
• Focuses on continuous process and experience improvement.
• Provides content for enablement related to processes and operations.
• Builds peer support and strong company relationships.
• Participates in group activities for process enhancement.
• May operate on a multi-country basis.

Skills

Proficiency in Thai

Proficiency in English

Strong presentation skills

Strong communication skills

Interpersonal skills

Ability to carry out tasks under minimal supervision

Comfortable in fast-paced environment

Education

Bachelor’s Degree or equivalent experience

Tools

MS Office Suite

Excel

CRM

Salesforce

D365

Job description

What You'll Do:

The Inside Sales Support Representative is responsible for improving sales productivity and efficiency by supporting Sellers through enablement, operations and post sales activities. This person will equip the sales team and external business partners with Lenovo resources, tools, and processes. The Inside Sales Support Representative will engage with various teams, including Product, supply chain, logistics, marketing, communities, and external agencies, working together to improve the overall partner experience.

Key Responsibilities:

• Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.
• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
• Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds.
• Coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes.
• Provides content for enablement related to processes and partner operations.
• Builds peer support and strong internal-company relationships with other key employees.
• Participate in group activity to develop and drive for process enhancement.
• May operate on a multi-country basis.

Position Requirements:

• Proficiency in Thai and English.
• Bachelor’s Degree or equivalent experience.
• 3–5 years’ experience in inside sales or sales operations.
• Ability to carry out tasks under minimal supervision.
• Strong presentation, communication, and interpersonal skills.
• Comfortable working in a fast‑paced environment.
• Proficiency in MS Office Suite and Excel.
• Experience with operational tools (CRM, Salesforce, D365).