Inside Sales Specialist - Vietnamese Speaker (Relocate to Kuala Lumpur)

Tdcx Malaysia SDN. BHD; Kuala Lumpur; On-site; MYR 36,000 - 54,000; Full time

Job summary

TDCX Malaysia is seeking a motivated Inside Sales Specialist who is fluent in Vietnamese. This role involves closing sales opportunities and providing exceptional customer service in a vibrant environment. If you're ready to enhance your career in a fast-growing BPO company while achieving your full potential, join us and start your journey with TDCX.

Qualifications

• Ability to promote products and meet sales goals.
• Strong customer service skills.
• Maintain extensive product knowledge.

Responsibilities

• Close sales opportunities by promoting product benefits.
• Assist customers with order placement and provide tailored advice.
• Maintain product knowledge and deliver high-quality service.

Skills

Sales

Customer Service

Product Knowledge

Job description

Inside Sales Specialist - Vietnamese Speaker (Relocate to Kuala Lumpur)

Do you aspire to a rewarding career that allows you to do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be part of a diverse, dynamic team. Be at home, belong, and start your journey to #BeMore!

Responsibilities:

1. Close incoming sales opportunities by promoting the benefits of products to meet short-term goals, objectives, and quotas.
2. Assist customers with order placement, providing product information and advice tailored to their needs.
3. Ensure that recommended products, services, and solutions fulfill customer requirements.
4. Deliver high-quality service, meeting key metrics for Sales, Quality, and Productivity, with the ability to overachieve on targets.
5. Recognize, document, and escalate customer issues or trends through appropriate channels.
6. Maintain product knowledge through training and staying updated on product materials.
7. Perform other duties as assigned by management to support the effective operation and continual improvement of the Quality Management System.