Information Technology Manager

Enviros Survey & Consultancy Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consultancy firm in Kuala Lumpur is seeking an experienced IT Manager to lead and manage IT operations. The role involves providing strategic direction, ensuring compliance with security standards, and overseeing the IT team. Ideal candidates will have a Bachelor's degree in IT, over 7 years of experience, and strong leadership skills. This position offers a significant role in supporting business growth and operational efficiency.

Qualifications

• Minimum 7 years of progressive IT experience.
• At least 3 years in a supervisory or managerial role.

Responsibilities

• Lead and manage the IT team for effective task delivery.
• Oversee installation and maintenance of hardware, software, and networks.
• Establish and monitor IT security policies and practices.
• Negotiate vendor contracts for IT services.
• Develop and enforce IT policies and procedures.
• Conduct IT awareness and user training programs.

Skills

IT security and risk management

Project management and system implementation

Vendor negotiation and contract management

Budget planning and cost optimization

Excellent communication

Education

Bachelor’s Degree in Information Technology or related field

Job description

To lead and manage the IT Department in ensuring reliable, secure, and efficient operation of the company’s IT infrastructure, systems, and applications. The IT Manager provides strategic direction for IT initiatives, ensures compliance with security and governance standards, and oversees a small IT team. The role combines leadership, planning, and hands‑on oversight to support business continuity and organizational growth.

JOB DESCRIPTION

Leadership & Supervision

1. Lead, supervise, and mentor the IT team to ensure effective task delivery and professional development.
2. Allocate resources, set priorities, and monitor performance of IT personnel.

IT Infrastructure & Operations

1. Oversee installation, configuration, maintenance, and troubleshooting of IT hardware, software, networks, and servers.
2. Ensure high system availability, minimal downtime, and strong disaster recovery readiness.
3. Maintain up‑to‑date asset inventory of all IT hardware and software licenses.

Information Security & Risk Management

1. Establish, implement, and monitor IT security policies, data protection measures, and cybersecurity practices.
2. Conduct regular system audits, penetration testing, and risk assessments.
3. Ensure compliance with relevant legal, regulatory, and corporate IT standards.

System Development & Business Applications

1. Plan and manage implementation or upgrades of business applications.
2. Ensure IT systems align with business processes and support operational efficiency.

Vendor, Contract & Budget Management

1. Negotiate and manage vendor contracts for hardware, software, and IT services.
2. Evaluate and recommend IT investments for cost‑effectiveness and scalability.
3. Manage the IT budget, track expenses, and control costs while ensuring value for money.

Policy, Compliance & Documentation

1. Develop, implement, and enforce IT policies, procedures, and user guidelines.
2. Maintain accurate documentation of systems, networks, processes, and compliance records.
3. Ensure IT governance frameworks are consistently applied.

User Support & Monitoring

1. Develop, coordinate, and conduct IT awareness and user training programs, including cybersecurity practices, data protection, and proper system usage, in alignment with company policies and compliance requirements.
2. Provide management with insights on IT risk posture and recommendations for improvement.

JOB SPECIFICATION

1. Qualification: Bachelor’s Degree in Information Technology, Computer Science, or related field.

2. Experiences: Minimum 7 years of progressive IT experience, with at least 3 years in a supervisory or managerial role.

3. Knowledge:

• Strong knowledge of IT infrastructure, cloud technologies, networking, and cybersecurity.
• Familiarity with business applications and integration.
• Knowledge and practical application of ISO27001 and ISO9001 standards will be an added advantage.
• Knowledge of IT governance, compliance requirements, and data privacy regulations.

4. Qualities:

• Strong leadership and people management skills.
• Strategic thinker with hands‑on capability.
• High integrity, accountability, and discretion with sensitive information.
• Strong analytical and problem‑solving mindset.

5. Skills:

• IT security and risk management.
• Project management and system implementation.
• Vendor negotiation and contract management.
• Budget planning and cost optimization.
• Excellent communication, training, and stakeholder engagement skills.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Manager?
• How many years of people management experience do you have?