Information Technology Engineer (Data Center)

Speedmatrix Sdn Bhd; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology firm in Kulai is seeking an IT Engineer specializing in data center operations. This entry to mid-level position involves managing incident tickets, monitoring equipment, and executing installation tasks. Candidates should have a degree in IT or related fields and be eager to learn. Opportunities for training and mentorship are provided to support career growth.

Benefits

Training and mentorship

Career development opportunities

Exposure to enterprise-level systems

Qualifications

• Proactive and eager to learn in a collaborative environment.
• Willingness to work on-site and in rotational shifts.
• Interest in data center operations and IT infrastructure.

Responsibilities

• Handle incident tickets following SOPs for data center operations.
• Execute tasks like equipment installation and structured cabling.
• Monitor equipment and conduct inspections, escalating faults as needed.
• Manage entry/exit logs for personnel and equipment.
• Support continuous improvement initiatives in data center utilization.

Skills

Strong communication

Troubleshooting skills

Collaboration

Education

Diploma or Degree in IT, Computer Science, Engineering

Job description

Information Technology Engineer (Data Center)

IT Engineer (Data Center Operations) | Entry to Mid-Level

About the Role

We are looking for motivated entry-level candidates who are passionate about IT and eager to grow their careers in data center operations and infrastructure. As an IT Engineer, you will play a key role in ensuring the smooth operation of our data center environment through hands-on technical work, monitoring, and support.

Key Responsibilities

• Handle incident tickets according to SOPs, including incident acceptance, recording, routing, escalation, tracking, and reporting.
• Execute change tasks such as equipment installation/removal and structured cabling.
• Register and manage the entry/exit of data center personnel and supplier equipment.
• Supervise on-site construction and enforce safety regulations within the data center.
• Monitor data center equipment, conduct regular inspections, and escalate any faults.
• Participate in a 24/7 rotational shift schedule (including nights, weekends, and public holidays).
• Manage the receipt and dispatch of equipment/assets and maintain accurate inventory tracking.
• Support continuous improvement by assessing data center utilization and suggesting optimization opportunities.

Requirements

• Diploma or Degree in IT, Computer Science, Engineering, or a related field.
• Interest in data center operations and IT infrastructure.
• Willingness to work on-site and in rotational shifts.
• Eager to learn, proactive, and able to work in a collaborative environment.
• Strong communication and troubleshooting skills.

What We Offer

• Training and mentorship to help you grow in IT operations.
• Opportunities to develop a career in data center and infrastructure engineering.
• Exposure to enterprise-level systems and technologies.

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