Information Technology Assistant

SS Management Corporate Service; Jitra; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading corporate services provider in Jitra, Kedah, is seeking an Information Technology Assistant. The role involves providing first-line IT support, troubleshooting hardware and software issues, and assisting with installations. Candidates should have a relevant diploma or degree and 1-2 years of experience in IT support. This position offers competitive remuneration and career growth opportunities in a supportive environment.

Benefits

Competitive remuneration

Opportunities for career growth

Employee benefits

Qualifications

• 1-2 years of experience in an IT support or help desk role.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Provide first-line IT support to users.
• Assist with the installation and configuration of computer systems.
• Implement and maintain IT security measures.

Skills

Troubleshooting

Customer service

Communication

Problem-solving

Education

Relevant diploma or degree in Information Technology

Tools

Common operating systems

Software applications

Job description

SS Management Corporate Service – Jitra, Kedah

Join our dynamic team as an Information Technology Assistant at SS MANAGEMENT CORPORATE SERVICES SDN. BHD. In this full-time position based in Jitra, Kedah, you will play a crucial role in providing IT support and assistance to our valued clients. Your technical expertise and customer-centric approach will be instrumental in ensuring the smooth operation of our clients' IT systems and infrastructure.

What you'll be doing

• Provide first-line IT support to users, troubleshooting and resolving a variety of hardware and software issues
• Assist with the installation, configuration and maintenance of computer systems, software and peripherals
• Respond to IT-related inquiries and requests in a timely and efficient manner
• Implement and maintain IT security measures to protect company data and systems
• Collaborate with the IT team to identify and implement process improvements
• Maintain detailed documentation of all IT support activities
• Provide training and guidance to users on the effective use of IT systems and applications

What we're looking for

• Relevant diploma or degree in Information Technology or a related field
• 1-2 years of experience in an IT support or help desk role
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Proficient in the use of common operating systems, software applications and hardware components
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies

What we offer

At SS MANAGEMENT CORPORATE SERVICES SDN. BHD., we are committed to providing our employees with a supportive and rewarding work environment. You can expect competitive remuneration, opportunities for career growth and development, and a range of employee benefits to support your work-life balance.

About us

SS MANAGEMENT CORPORATE SERVICES SDN. BHD. is a leading provider of comprehensive corporate services, including IT support and solutions. With a strong focus on innovation and client satisfaction, we strive to be the trusted partner of choice for businesses across various industries. Join our team and be a part of our continued success story.

Apply now to become our next Information Technology Assistant!

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