Industrial Relations Specialist

TIME dotCom Berhad; Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading telecommunications firm in Malaysia is seeking an Industrial Relations Specialist to ensure compliance with labor laws and manage employee relations. The role involves advising management, handling grievances, and representing the company in industrial disputes. Candidates should have a Bachelor’s degree and 3-5 years of relevant experience. Strong communication and conflict resolution skills are essential. This position is office-based with occasional travel.

Qualifications

• Minimum 3-5 years in industrial relations, labor law, or employee relations.
• Strong understanding of employment laws and dispute resolution.

Responsibilities

• Provide advisory support to Management on labor laws and compliance.
• Manage employee relations, including grievances and disciplinary actions.
• Represent the company in conciliation meetings and court proceedings.
• Develop IR programs to educate employees on labor rights.
• Liaise with government agencies and legal advisors for compliance.
• Stay updated on changes in labor laws and advise Management.

Skills

Investigation and report-writing skills

Negotiation and conflict resolution abilities

Effective communication and interpersonal skills

Ability to represent the company in legal proceedings

Education

Bachelor’s degree in Human Resources, Law, Industrial Relations, or related field

Job description

Reporting To: Head of Industrial Relations and People Operations

Job Purpose:

The Industrial Relations (IR) Specialist is responsible for providing expert advisory and support to Management to ensure all company actions comply with labor laws and regulations. The role involves managing employee relations, ensuring compliance with employment laws, handling disciplinary matters, and representing the company in industrial disputes. The IR Specialist will also implement initiatives to foster positive employee relations and industrial harmony.

Key Responsibilities:

1. Advisory & Compliance:

• Provide guidance to Management on labor laws, industrial relations practices, and regulatory compliance.
• Ensure company policies and procedures align with employment legislation.

2. Employee Relations & Disciplinary Management:

• Assist in managing and enhancing IR practices, including employee discipline, grievance handling, and compliance.
• Conduct investigations, prepare reports, and lead Domestic Inquiry (DI) proceedings.
• Implement Performance Improvement Plans (PIP) for underperforming employees.

3. Dispute Resolution & Representation:

• Represent the company in conciliation meetings, Industrial Court, or Labor Office proceedings.
• Handle employee grievances effectively to maintain industrial harmony.

4. IR Initiatives & Awareness:

• Develop and implement proactive IR programs to educate employees on labor rights and company policies.
• Conduct training sessions on IR-related matters for employees and managers.

5. Stakeholder Engagement:

• Liaise with government agencies, legal advisors, and labor offices to ensure compliance and resolve disputes.
• Maintain strong relationships with key external stakeholders.

6. Legal & Regulatory Updates:

• Stay updated on changes in labor laws, industrial court rulings, and best practices in IR.
• Advise Management on implications of new regulations.

Qualifications & Requirements:

• Education: Bachelor’s degree in Human Resources, Law, Industrial Relations, or related field.
• Experience: Minimum 3-5 years in industrial relations, labor law, or employee relations.
• Knowledge: Strong understanding of employment laws, disciplinary procedures, and dispute resolution.

Skills:

• Excellent investigation and report-writing skills.
• Strong negotiation and conflict resolution abilities.
• Effective communication and interpersonal skills.
• Ability to represent the company in legal and conciliation proceedings.
• Certification: Knowledge of Industrial Court procedures and labor regulations is
• preferred.

Working Conditions:

• Office-based with occasional travel for meetings, court hearings, or government agency visits.
• May require extended hours during critical IR cases or disputes.

Performance Metrics:

• Compliance with labor laws and reduction in legal disputes.
• Effective resolution of employee grievances and disciplinary cases.
• Successful implementation of IR initiatives and training programs.

Only shortlisted candidate will be notified.