Industrial IT Server Engineer

ExxonMobil; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

A global energy company in Kuala Lumpur is seeking an IIT Server Engineer to support Windows for Process Control (WPC) infrastructure. The role involves collaboration with various teams, conducting system health checks, and providing operational support globally. Candidates should have a degree in Computer Science or Engineering and relevant experience in server operations. Competitive benefits are offered.

Benefits

Competitive benefits

On-call support allowance

Qualifications

• Experience as Site Admin in Server Operations or Systems Engineer.
• Ability to conduct system health checks and monitor server capacity.
• Knowledge of network hardening activities.

Responsibilities

• Support WPC infrastructure on various networks globally.
• Conduct site visits for new rollouts and expansions.
• Engage with IIT Technical Leads for process improvements.

Skills

Computer Science / Computer Engineering

ICSR / Process Control knowledge

WINTEL platform familiarity

PowerShell scripting

Good verbal and written communication

ITIL processes knowledge

Education

Bachelor's degree in Computer Science or Engineering

Tools

DELL server hardware

VMWare Virtualization

Cisco devices

Job description

About us

At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.

ExxonMobil in Malaysia

ExxonMobil is one of the world\u2019s largest publicly traded energy providers and chemical manufacturers. We develop and apply next-generation technologies to help safely and responsibly meet the world\u2019s growing needs for energy and high-quality chemical products.

In Malaysia, we are involved in significant oil and gas production operations and the marketing of chemical products. We also host a global business and technology center in Kuala Lumpur that provides high-level information technology and engineering expertise to ExxonMobil\u2019s upstream, downstream and chemical businesses worldwide.

What role you will play in our team

The IIT Server Engineer is responsible to install and support the Windows for Process Control (WPC) Infrastructure on the Level 3 for both Upstream and Midstream. The IIT Server Engineer will be collaborating with the business contacts from Upstream and Downstream, field engineers, Application Support team and the various EMIT teams (Windows Server, Network, UNIX, Customer Experience, Area Services). The IIT Server Engineer will also be expected to be working on projects rolling out new DEP infrastructure and provide 12x7 OnCall support about once every 1.5 months.

What you will do

• Support WPC (Windows for Process Control) infrastructure (servers, network, applications, storage) on L3 network for Hibernia, St John’s, Kearl, LaBarge, Malaysia, Papua New Guinea, Sakhalin, Nigeria and all the Midstream MITAS sites globally.
• Site visit maybe required for new site rollout, while others are upon request; i.e. expansion/upgrade of existing infrastructure including end-of-life refresh and troubleshoot issues with vendors and onsite engineers.
• Obtain offshore safety qualification as per country regulations (e.g. T-BOSIET, malaria training for high risk countries, MOH recommended vaccinations, etc.) for site visits.
• Base support includes:
  - Conduct system health checks using Solarwinds, WinAAA, iDRAC tools and review system alerts to ensure all critical system errors or issues are attended to immediately.
  - Plan and monitor server capacity growth and server end-of-life refresh to ensure high availability
  - User account management on the WPC infrastructure
  - License management (renew / purchase new versions) for all supported tools
  - Test new WPC patches released by CSST in the lab, develop associated planning, installation, operation and upgrade documents for the patch release.
  - Troubleshoot issues reported which can arise from servers, network, applications, interface connections with various systems and engage relevant teams (EOC, Network, Server Ops, Storage) to resolve
• Annual & Ad-Hoc support includes:
  - Participate with business in updating the site ICSR (Industrial Control System Requirements) documentation if there are new additions to the DEP environment.
  - Facilitate controls activities i.e. annual access reviews, license compliance review, etc.
  - Facilitate remediation of vulnerability assessment (penetration testing) findings, UIA and Audit.
  - Support EMIT Network & IIT Network Engineers in network hardening activities
• Be closely engaged with IIT Technical Leads to recommend process improvement to improve DEP support or take on new support opportunities during daily stand-up meetings to broaden & deepen technical knowledge

About you

Skills and Qualifications

• Computer Science / Computer Engineering
• Preferably an experienced Site Admin from Server Operations or Systems Engineer from Server Engineering & Technical Support
• ICSR / Process Control knowledge will be an added advantage

Preferably be familiar with some of these essential skills & knowledge in order to be effective and provide immediate support:

• Familiar with WINTEL platform (OS v2008-2016, AD, DNS, TS, NTP, FTP, SMS, WSUS, SMTP)
• Familiar with batch and VB scripting. PowerShell scripting knowledge would be an added value
• Familiar with DELL server hardware including iDRAC, DELL PowerVault storage & CISCO devices
• Familiar with VMWare Virtualization, VCenter, Symantec EndPoint Protection software, SentineOne
• Familiar with ITIL processes, ITSM and Change Management processes
• Good verbal and written communication and interpersonal skills
• Good coordination skills and time management
• Initiative and self-monitoring

Additional skills & knowledge acquired in the role includes but not limited to:

• Hardware (QNAP, Veeam backup)
• Applications (Nozomi, Solarwinds, WinWatch, WinShield)
• PI, OPC, System1, GE, PHD shadow, etc. interfacing with Windows for Process Control infrastructure
• ICSR standards & practices
• Midstream Terminal operations (understanding of Pipeline & Terminals)

Your Benefits

We are committed to providing benefits that are competitive and support the needs of our employees.

Application Process

Please be informed that only shortlisted candidates will be notified, and you can find out more about our hiring process here.

For more information about business solicitation and recruiting scams, please click here.

We thank you for your interest in ExxonMobil.

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Equal Opportunity Employer
ExxonMobil is an Equal Opportunity Employer. All qualified applicants will be duly considered for employment.

Winner of Malaysia's 100 Leading Graduate Employers Award in the Energy/Oil and Gas/Utilities category

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

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