Indoor Sales Executive

Linexcom Sdn Bhd; Malacca City; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A hotel technology company is seeking an Indoor Sales Executive to work remotely or at the Melaka branch. The ideal candidate will handle inbound inquiries, generate new leads through cold calling, and conduct product demos. They must have excellent communication skills in English and Bahasa Melayu, and a passion for sales. The role offers a salary range of RM 2,000 to RM 4,000, plus attractive sales commissions and various employee benefits.

Benefits

Medical insurance

Free snacks

Casual dress code

Monthly potlucks

Attractive sales commissions

Travel allowance

HubSpot CRM licenses

Coursera PLUS subscription

Qualifications

• Must have excellent command of English and Bahasa Melayu; knowing Mandarin is a plus.
• Willing to travel and own transportation.
• Proactive, eager to learn, and results-driven.

Responsibilities

• Handle inbound sales inquiries promptly and professionally.
• Make outbound calls to generate new leads.
• Conduct online product demos and sales presentations.
• Achieve monthly sales targets.
• Build and maintain good relationships with hotels.

Skills

Computer literacy

Good communication skills

Presentation skills

Passion for sales

Fluent in English

Fluent in Bahasa Melayu

Tools

HubSpot

Job description

Softinn is a hotel technology company.

Our mission is to make hotelier’s work easier through next-generation hotel management software, digital solutions, and hotel kiosks.

We primarily serve forward-looking hoteliers in South East Asia, with most customers in Malaysia, and some from the Philippines, Indonesia, and Thailand.

Our sales principle: We do not force a purchase. Instead, we help customers discover their best options. We facilitate sales by providing solutions, not just products.

The Indoor Sales Executive position is a remote B2B sales role. You will work with inbound leads—hotels seeking solutions—and engage in outbound lead generation, cold calling, and staying updated on industry developments.

Job Responsibilities:

1. Handle inbound sales inquiries promptly and professionally.
2. Make outbound calls to generate new leads.
3. Engage with prospects to understand their needs and recommend suitable solutions.
4. Achieve monthly sales targets.
5. Conduct online product demos and sales presentations.
6. Build and maintain good relationships with hotels and partners.
7. Stay updated with hospitality and tourism trends.

Job Requirements:

1. Computer literacy.
2. Good communication and presentation skills.
3. Passion for building a successful sales career.
4. Excellent command of English and Bahasa Melayu; knowing Mandarin is a plus.
5. Willing to travel and own transportation (traveling allowance provided).
6. Proactive, eager to learn, and results-driven.

Bonus Skills (not mandatory):

1. Experience in sales departments.
2. Familiarity with SaaS business models.
3. Experience with HubSpot.
4. Knowledge of the hotel industry.
5. Understanding of inbound sales.

Work Location Options:

Melaka branch or remote work.

Ideal Candidate:

• Enjoy solving customer problems with digital solutions.
• Willing to go the extra mile and competitive.
• Believe in the value of better products to improve efficiency and customer satisfaction.

Not a Fit If:

• Dislike pitching to strangers.
• Cannot handle rejection.
• Uninterested in learning new skills.
• Uncomfortable with remote sales roles.

Salary Range:

RM 2,000 to RM 4,000 (excluding sales commissions). Our sales executives earn an average of RM 1,400 in commissions monthly. Please specify your expected salary if you have over three years of relevant experience.

Employee Benefits:

• Medical insurance.
• Free snacks.
• Casual dress code.
• Monthly potlucks.
• Attractive sales commissions.
• Travel allowance.

Additional Perks:

• HubSpot CRM licenses (Sales Pro & Marketing Hub Pro).
• HubSpot CRM certification (with your name, upon passing).
• Mobile call and data plan allowance.
• Conference tickets.
• Coursera PLUS subscription for training and development.