Individual Claims Management, Analyst

aia; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Job summary

AIA Malaysia is seeking a professional to determine the validity and settle individual health insurance claims, ensuring accurate adjudication and timely processing of claims under policies in force.

The role involves making recommendations on claims, liaising with solicitors and other third parties during investigations, and delivering timely responses to inquiries while upholding service standards and community wellbeing.

Responsibilities

• Determining the validity and authorising settlement of individual health insurance claims
• Assessing and settling individual health insurance claims arising from policies in force
• Make recommendations and guidelines to individual health insurance claims
• Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
• Process all individual health insurance claims documents timely
• Answer inquiries relating to claims processing

Job description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible for determining the validity and authorising settlement of individual health insurance claims

Assess and settle individual health insurance claims arising from policies in force

• Make recommendations and guidelines to individual health insurance claims
• Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
• Process all individual health insurance claims documents timely
• Answer inquires relating to claims processing

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.