Income Auditor

Hilton Worldwide, Inc.; George Town; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking an Income Auditor to ensure financial accuracy and compliance. This role involves auditing daily revenue, managing reports, and ensuring all transactions are properly recorded. Ideal candidates will have a university degree in Commerce or Accounting and experience in operational accounting roles. Join a team that values professionalism and integrity, and contribute to creating memorable guest experiences while maintaining financial integrity. This is an exciting opportunity to grow within a globally recognized brand and make a significant impact in a dynamic environment.

Qualifications

• 1+ year of experience as an Income Auditor Supervisor in hospitality.
• University degree in Commerce, Accounting, or Management.
• Knowledge of F&B cashiering and night audit processes.

Responsibilities

• Audit daily revenue figures and ensure accurate reporting.
• Prepare daily revenue reports for management.
• Control and verify vouchers and transactions.

Skills

Operational Accounting

Communication Skills

Analytical Skills

Microsoft Office

F&B Cashiering

Night Audit Processes

Education

University Degree in Commerce

Degree in Accounting

Degree in Management

Tools

OnQ

OPERA

Micros

SUN

Job description

Job Description - Income Auditor (HOT0BLG8)

Job Description

Job Number:

HOT0BLG8

Work Locations

DoubleTree Penang Miami Beach Batu Ferringhi 11100

Hilton offers numerous opportunities across over 100 countries and territories, with a diverse portfolio of brands including Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and others. We are committed to creating memorable experiences for our guests and a rewarding environment for our Team Members.

The core responsibility of the Income Auditor is to verify that all charges are properly posted, procedures followed, and all revenue received by the hotel is accurately accounted for.

What will I be doing?

• Audit daily revenue figures, reports, vouchers, and the General Cashier’s Report.
• Ensure timely preparation of Daily and Monthly Revenue and Settlement Reconciliation, capturing all revenue.
• Control gifts and entertainment vouchers according to policy.
• Review entertainment dockets and checks for proper authorization and signatures.
• Verify that complimentary rooms are authorized.
• Audit telephone and internet interface reports for revenue accuracy.
• Print, audit, and file relevant Front Office and Outlet reports chronologically.
• Verify transactions in daily reports, including credit cards, city ledger, allowances, rebates, voids, parking revenues, and safe keys.
• Prepare rebate and allowance summaries and journals.
• Reconcile credit card charges daily between electronic machines and POS systems.
• Prepare daily revenue reports for management.
• Ensure revenue from concessionaires is accurately recorded.
• Check Room Rate Discrepancy and Room Status Discrepancy reports for proper authorization and note exceptions.
• Record and follow up on cashier overs/unders.
• Address discrepancies and incomplete work with relevant departments.
• Verify authorization and backup for paid out vouchers.
• Follow up on no-shows and charges with Revenue and Reservation teams.
• Audit food and beverage reports, verifying cashier remittances and revenue entries.
• Be familiar with the hotel Manual Contingency Plan for system failures.
• Ensure accurate and timely data input to the general ledger.
• Maintain organized files, conduct monthly cash counts, and audit safety deposit boxes.
• Monitor room variance reports and report unreasonable variances.
• Handle requests and inquiries promptly.
• Work flexibly, especially during month-end periods.
• Perform additional tasks to support departmental operations.
• Ensure safety practices to minimize accidents and costs.

What are we looking for?

An Income Auditor at Hilton should embody our values, maintaining professionalism, integrity, and a guest-focused attitude. To succeed, you should have:

• A university degree in Commerce, Accounting, Management, or related qualifications.
• Experience in operational accounting roles, preferably managerial.
• At least 1 year of experience as an Income Auditor Supervisor in hospitality.
• Knowledge of F&B cashiering, front desk cashiering, and night audit processes.
• Proficiency in Microsoft Office and systems like OnQ, OPERA, Micros, SUN.
• Strong communication and analytical skills.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company committed to delivering exceptional guest experiences and fostering a positive work environment. Our Team Members are at the heart of our success, creating remarkable moments worldwide every day.