Income Audit Manager

Hilton Worldwide, Inc.; Petaling Jaya; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking an Income Audit Manager to ensure accurate financial reporting and compliance. This role involves auditing daily revenue, preparing reconciliations, and collaborating with various teams to maintain financial integrity. The ideal candidate will possess a strong background in operational accounting and excellent analytical skills. Join a dynamic team committed to delivering exceptional guest experiences while enjoying a supportive work environment that values your contributions and professional growth.

Qualifications

• Minimum 1 year as Income Auditor Supervisor in hospitality.
• Strong analytical skills and experience in operational accounting.

Responsibilities

• Audit daily revenue figures and prepare timely reconciliations.
• Ensure accurate recording of all income received by the hotel.
• Monitor room status reports and address discrepancies.

Skills

Operational Accounting Management

Communication Skills

Analytical Skills

Microsoft Office Proficiency

Education

University Degree in Commerce

Equivalent Qualification in Accounting or Management

Tools

OnQ

OPERA

Micros

SUN

Job description

Job Description - Income Audit Manager (HOT0BKME)

Job Number: HOT0BKME

Work Location: Hilton Petaling Jaya Hotel, No 2 Jalan Barat, Petaling Jaya, 46200

About Hilton

With thousands of hotels in over 100 countries, Hilton offers numerous opportunities to delight guests. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and others. We strive to create memorable experiences for travelers worldwide, emphasizing our commitment to guest satisfaction, team member engagement, and owner value.

Role Overview

The Income Audit Manager ensures all charges are correctly posted, procedures followed, and all income received by the hotel is properly accounted for.

Key Responsibilities

1. Audit daily revenue figures, reports, vouchers, and the General Cashier’s Report.
2. Prepare timely revenue and settlement reconciliations, ensuring all revenue is captured and reported.
3. Control gifts and entertainment vouchers per policies.
4. Review entertainment dockets and checks for proper authorization.
5. Authorize complimentary rooms appropriately.
6. Audit telephone and internet revenue reports.
7. Print, audit, and file front office and outlet reports systematically.
8. Verify transactions in daily reports, including credit card, city ledger, allowances, rebates, voids, parking revenues, and safe keys.
9. Prepare rebate and allowance summaries and journals.
10. Reconcile credit card charges daily between systems.
11. Generate daily revenue reports for senior management.
12. Ensure accurate recording of concessionaire revenue.
13. Check room rate discrepancies and ensure proper authorization of rate changes and upgrades.
14. Monitor room status reports and report anomalies.
15. Record and follow up on cashier overs/unders.
16. Address discrepancies and incomplete work with relevant departments.
17. Ensure proper authorization and documentation for paid-out vouchers.
18. Coordinate with Revenue and Reservations teams on no-shows and charges.
19. Audit food and beverage reports and cashier remittances.
20. Ensure proper accounting of restaurant and bar checks, banquet, and event revenues.
21. Be familiar with the hotel’s contingency plan and manual procedures for system failures.
22. Input data accurately into the general ledger system.
23. Maintain organized and up-to-date files.
24. Conduct monthly cash counts and safety deposit audits.
25. Interpret room variance reports and report unreasonable variances.
26. Handle inquiries professionally and promptly.
27. Be flexible with working hours, especially during month-end.
28. Perform additional tasks to ensure departmental efficiency.
29. Promote safety and minimize accident risks.

Qualifications

• University degree in Commerce, Accounting, Management, or equivalent qualification.
• Experience in operational accounting management.
• Minimum 1 year as Income Auditor Supervisor in hospitality.
• Knowledge of F&B and front desk cashiering, night audit.
• Proficient in Microsoft Office.
• Strong communication and analytical skills.
• System skills in OnQ, OPERA, Micros, SUN.

Working at Hilton

Hilton is a leading global hospitality company committed to delivering exceptional guest experiences. Our team is dedicated to creating remarkable hospitality experiences worldwide, with our team members at the core of our success.