ICT MANAGER

Kelab Golf Negara Subang; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A popular golf club in Selangor is seeking an IT Manager responsible for overseeing all IT operations. You will manage a team, ensure system security, provide training, and enhance service levels for members. Ideal candidates possess a degree in IT, with significant experience in IT management and user support roles. This position provides an opportunity to contribute to a vibrant community atmosphere.

Qualifications

• Minimum 5 years of IT experience, with 2 years in a supervisory role.
• Good knowledge of hardware, software, networks, and IT security.
• Experience supporting end-users and providing basic IT training.

Responsibilities

• Monitor computerization of club operations.
• Provide IT training as needed.
• Ensure minimal systems disruption and downtime.

Skills

IT management

Problem-solving

Communication

Team leadership

IT security

Education

Diploma or Degree in IT, Computer Science, or related field

Tools

Email servers

Websites

Backup systems

Job description

Overview

Responsible for running an IT department. Oversee operations support staffs. Responsible for the IT operations of computer hardware, operating systems, software applications and data processing, monitoring and maintenance of a communications network. Responsible for liaison between IT function and business areas, managing service levels and the ongoing relationship between IT and the business areas. Provides support to end-users in the acquisition, implementation and operation of end-user applications. May also provide advice and training. Responsible for the operation and management of Internet, website, mail server. Prepare or direct IT policy and plan strategy development. Oversee the provision of Software Applications training for users. Control of the security aspects of IT systems. Any other duties as assigned by the GM from time to time.

Key Responsibilities

• Monitor, propose and organize the computerization of Club’s operation.


• Implement appropriate system to enhance service to members.


• Provide system support to end users (back office and operations).


• Provide reports, statistical data, ad hoc reporting to management as and when required.


• Provide IT training as and when required.


• Security: Member’s databases are secured, backup and stored on/off site. Policies on computer, internet, email usage, etc.


• Proper Maintenance of Computer System & peripherals.


• Ensure minimal systems disruption and downtime.

Job Requirements

• Diploma or Degree in IT, Computer Science, or related field.


• Minimum 5 years of IT experience, with 2 years in a supervisory role.


• Good knowledge of hardware, software, networks, and IT security.


• Able to manage email servers, websites, internet, and backup systems.


• Experience supporting end-users and providing basic IT training.


• Strong problem-solving and communication skills.


• Able to lead a team and work well with other departments.


• Familiar with software licensing and data protection.


• Willing to handle extra tasks as assigned by management.