ICG KYC Post Execution Quality Reviewer (C11) - KL, Malaysia

Citigroup Inc.; Kuala Lumpur; On-site; MYR 70,000 - 120,000; Full time

Job summary

A leading global financial organization is seeking a Post Execution Quality Reviewer for its KYC team in Kuala Lumpur. The role involves conducting quality control reviews of KYC records and providing feedback to improve data accuracy. Candidates must have 5-7 years of relevant KYC/AML experience, strong analytical skills, and the ability to collaborate with stakeholders effectively.

Qualifications

• 5-7 years relevant KYC/AML experience required.
• Experience in Quality Assurance, Client Onboarding, Compliance, Audit, and Regulatory.
• Ability to effectively engage with stakeholders.

Responsibilities

• Conduct end to end post approval reviews of KYC Records.
• Engage with stakeholders for feedback and report deficiencies.
• Act as primary point of contact for assigned region.

Skills

Communication

Analytical skills

Attention to detail

Time management

Tools

MS Office

Job description

Job Purpose:

The Post Execution Quality Reviewer (PEQR) will be part of the ICG KYC Post Execution Quality Review Team unit. The unit is tasked with conducting quality control reviews across Corporate and Investment Bank, Direct Custody & clearing and Investor services client population. Responsibility includes reviewing approved KYC records and measuring correctness, completeness & consistency of these records. The program engages stakeholders and provides formalized defect reporting and feedback on a monthly basis to senior management/stakeholders involved in the KYC Record process. The objective is to improve the quality of the KYC Records

Job Background/context:

The Information Services Group (ISG) is responsible for providing KYC operational services to our clients across the Institutional Client Group (ICG), through implementing state of the art technologies which promote the collection, research, storage, and processing of KYC data. The unit is responsible globally to ensure the ICG Business remains compliant to or exceeding the standards mandated by AML/KYC Compliance organization and regulators.

The ICG KYC Post-Execution Quality Review team within the ICG KYC Utility is responsible for performing Post-execution quality reviews on KYC profiles as per guidelines

Key Responsibilities:

The responsibilities of Post Execution Quality Reviewer are as under:

• Conduct end to end post approval reviews of KYC Records ( All client types)
• Report deficiencies on a timely basis.
• Act as primary point of contact for assigned region
• Engage with Stakeholders/Senior management and ensure timely PEQR feedback loop
• Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes
• Assist or Lead continuous improvement plan and track implementation and success of initiatives
• Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
• Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.
• Manage remediation projects / initiatives and report on progress as required
• Assist/Lead departmental projects / initiatives as requested

Development Value:

The successful candidate will have an excellent opportunity to develop a broad knowledge of KYC and operational concepts, and needs within a major global financial organisation, building on their current Quality/AML-KYC experience.

Knowledge/Experience:

Required

• A proven track record with at least 5-7 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)

Preferred

• Compliance, Audit and Regulatory experience desirable
• Strong Operations experience desirable
• Global experience would be beneficial

Skills:

• Exhibit good written and verbal communication skills.
• Possess the ability to work with various Stakeholders and build and maintain effective working relationships
• Ability to manage team level processes and deliver presentations
• Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint
• Strong analytical and time management skills, excellent attention to detail

Competencies:

• Ability to multi-task and work independently
• Ability to work to tight deadlines as part of a team.
• Exhibit good attention to detail while focused on delivery.
• Ability to work on several initiatives concurrently and cope with changes in priorities.
• Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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