Human Resources Manager ( Resort)

Mangala Estate Boutique Resort; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a leading resort as a Human Resources Manager to enhance people operations and cultivate a positive work culture. You'll develop HR strategies, manage recruitment, and support staff development. Ideal candidates have strong HR management experience, a passion for employee engagement, and a commitment to service excellence.

Qualifications

• Minimum 5 years in HR management, preferably in hospitality.
• Confident in coaching and conflict resolution.
• In-depth understanding of labor laws and HR best practices.

Responsibilities

• Create and implement HR strategies aligned with business goals.
• Lead recruitment processes and manage employee relations.
• Oversee performance appraisal and HR compliance.

Skills

Employee Engagement

Talent Development

Conflict Resolution

Coaching

Communication

Education

Bachelor’s degree in Human Resources

Master’s degree (preferred)

Tools

HR2000

Quick TMS System

Job description

Are you a strategic and hands-on HR professional who’s passionate about building strong teams and cultivating a positive work culture? We’re seeking a Human Resources Manager to lead and enhance our people operations, ensuring our staff are well-supported, motivated, and aligned with our resort’s values and service standards.

This role is perfect for someone who excels in employee engagement, talent development, and workforce alignment — and who can confidently guide staff toward consistent performance and professional growth.

Key Responsibilities

HR Strategy Development: Create and implement HR strategies that are aligned with the company’s business goals and objectives.

Employee Relations: Serve as a key point of contact between management and employees, addressing concerns, resolving grievances, and ensuring a positive work culture.

Recruitment & Hiring: Lead and manage the recruitment process, from job postings to hiring, ensuring the right talent is selected for the organization.

Talent Management & Engagement: Support the organization’s growth by fostering the development, engagement, and retention of top talent.

HR Systems & Processes: Develop, monitor, and refine HR strategies, systems, and procedures across the company.

Performance Management: Oversee the performance appraisal process, ensuring it supports high performance and professional growth.

HR Metrics & Reporting: Provide management with HR insights and data to support decision-making.

Legal Compliance: Ensure that all HR activities comply with relevant laws and regulations.

Staff Movement & Performance Monitoring: Monitor staff movement and work performance to ensure optimal productivity and alignment with company goals.

Disciplinary Actions: Handle staff disciplinary issues, ensuring consistent application of company policies and fair treatment for all employees.

Compensation & Benefits: Manage and maintain competitive pay and benefits programs.

Training & Development: Identify training needs, develop programs, and ensure employees have the resources needed to succeed.

What We’re Looking For:

Minimum 5 years in HR management, preferably in hospitality or service industry

Strong experience in handling staff discipline, high-turnover teams, and workplace behavior challenges

Confident in coaching, conflict resolution, and employee relations

A leader with empathy, structure, and a strong sense of accountability

Able to work closely with department heads to align teams with operational goals

Results-oriented, with strong interpersonal and communication skills.

Experience using HR metrics and data to drive decisions.

Familiarity with HR systems (HR2000) and Quick TMS System.

In-depth understanding of labor laws and HR best practices.

Bachelor’s degree in Human Resources or a related field (Master’s degree is preferred).

Desired Skills:

Strong decision-making and problem-solving abilities.

Ability to manage multiple priorities effectively.

Excellent organizational and leadership skills.

Proven ability to drive employee engagement and high performance.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a human resources manager? How many years' experience do you have in Human Resources (HR)? How many years of recruitment experience do you have? How many years' experience do you have in employee relations? How many years of payroll experience do you have?

Hospitality & Tourism 51-100 employees

Mangala Estate Boutique Resort, nestled on 60 acres of lush former mining land, offers an oasis of greenery with palm oil and fruit trees. Guests indulge in recreational activities amidst oil palm plantations, fruit orchards, and a serene lake. With 67 luxury villas, including Sara, Jala, Vana, Amani, and Bungalow options, the resort caters to diverse preferences. We prioritize employee well-being, offering comprehensive benefits and fostering a supportive work environment. We seek candidates with a passion for growth, a commitment to guest satisfaction, and a dedication to the resort's success. Join us for an enriching journey towards excellence

Mangala Estate Boutique Resort, nestled on 60 acres of lush former mining land, offers an oasis of greenery with palm oil and fruit trees. Guests indulge in recreational activities amidst oil palm plantations, fruit orchards, and a serene lake. With 67 luxury villas, including Sara, Jala, Vana, Amani, and Bungalow options, the resort caters to diverse preferences. We prioritize employee well-being, offering comprehensive benefits and fostering a supportive work environment. We seek candidates with a passion for growth, a commitment to guest satisfaction, and a dedication to the resort's success. Join us for an enriching journey towards excellence

What can I earn as a Human Resources Manager