Human Resources Manager

Hilton Worldwide, Inc.; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading global hospitality company seeks a Human Resources Manager to enhance employee relations and support HR strategy at DoubleTree by Hilton Shah Alam i-City. The successful candidate will manage succession planning, recruitment processes, and ensure compliance with company guidelines while embodying qualities that contribute to exceptional service and team success.

Qualifications

• Previous HR managerial experience is required.
• Excellent communication and interpersonal skills.
• Strong commitment to high-quality customer service.

Responsibilities

• Manage employee relations and handle confidential issues.
• Assist with HR strategy and manage succession planning.
• Ensure compliance with recruitment processes and health legislation.

Skills

Excellent communication

Interpersonal skills

Customer service

Flexibility

Ability to work under pressure

Teamwork

Independence

Job description

Job Description - Human Resources Manager (HOT0BQQY)

Job Number: HOT0BQQY

Work Locations: DoubleTree by Hilton Shah Alam i-City, Golden Triangle Shah Alam 40000

A Human Resources Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience, while assisting with Human Resources strategy and managing succession planning.

What will I be doing?

As a Human Resources Manager, you will be responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. You will also manage succession planning and support the HR Director with strategy. Your key responsibilities will include:

• Providing and delivering exceptional employee relations services
• Assisting the Human Resources Director with HR strategy
• Managing succession planning with senior managers during bi-annual appraisals
• Handling employee relations issues confidentially, including disciplinaries, grievances, and capability matters
• Supporting managers to ensure team success
• Ensuring recruitment and selection processes are followed, including immigration checks
• Supporting departmental training requirements
• Completing management reports for head office and region
• Controlling costs and helping meet financial targets
• Managing pay reviews, absence monitoring, and wage queries according to company guidelines
• Ensuring compliance with health and safety legislation, including training on security and fire regulations
• Collaborating with local organizations and schools to promote the hospitality industry
• Resolving team member and management queries

What are we looking for?

To succeed as a Human Resources Manager at Hilton, you should embody the following qualities and skills:

• Previous HR managerial experience
• Excellent communication and interpersonal skills
• Commitment to delivering high-quality customer service internally and externally
• Flexibility to adapt to various work situations
• Ability to work under pressure
• Ability to work independently and as part of a team

It is advantageous if you also possess:

• Knowledge of the hospitality industry

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has been dedicated to providing exceptional guest experiences, with a focus on quality, service, and value. Our vision is "to fill the earth with the light and warmth of hospitality," inspiring us to create remarkable experiences worldwide. Our team members are at the heart of everything we do!