Human Resources Manager

The British International School of Kuala Lumpur Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international school in Kuala Lumpur seeks a Human Resources Manager to oversee HR operations and strategy. This role includes managing recruitment processes, employee relations, and ensuring compliance with HR policies while promoting a positive work culture. Ideal candidates will have solid HR experience along with a degree-level education and CIPD accreditation.

Qualifications

• Significant generalist HR experience required.
• CIPD membership preferred.
• Experience in industrial relations and employment law.

Responsibilities

• Manage all HR operations and strategy.
• Oversee recruitment, onboarding, and offboarding processes.
• Provide expert HR advice to school leaders.

Skills

Communication

Problem Solving

Negotiation

Employee Relations

Education

Degree level education

CIPD membership / accreditation (Associate / level 5 or above)

Job description

Job Title : Human Resources Manager

Job Purpose : To manage the delivery of all HR operations and strategy. To ensure compliance with all legal, employee-related and licencing requirements. To provide school leaders with expert HR advice and all members of staff with exceptional customer service throughout the employee lifecycle.

Direct Reports : HR Executives

Other Key Relationships :

· Regional HR Director

· Regional HR Manager

· Business Manager

· Finance Manager

Key Result Area

Key Duties:

Recruitment, Onboarding & Offboarding

• Work with the Principal and Regional HR Director to create an annual resourcing plan.

• Develop and deliver appropriate recruitment strategies to meet requirement.

• Oversee all recruitment campaigns.

• Take responsibility for all pre-employment safeguarding checks covering application, selection, Recruitment and onboarding processes

• Ensure the best possible candidate experience throughout the recruitment and onboarding process.

• Oversee the planning and delivery of staff induction and orientation programmes.

• Oversee the exit / repatriation process ensuring efficiency and compassion until the end of the
employment relationship.

Employee Relations / Employee Engagement

• Manage any disciplinary or grievance issues according to Nord Anglia Education (NAE) policy and HR
best practice.

• Provide sensitive and timely communications regarding all HR issues.

• Manage change smoothly and efficiently.

• Actively seek to understand current employee relations issues by fostering relationships with
employees across the school at all levels.

• Develop and drive the staff wellbeing programme alongside the Staff Wellbeing Group.

HR Advice and Reporting

• Counsel and advise school leaders on all HR issues in line with best practice, labour law and NAE policy.

• Advocate for people issues to ensure fairness, consistency and to promote staff wellbeing, retention
and engagement.

• Provide regular and appropriate HR metrics to inform decision-making, policy development and
planning across the school.

• Support internal school communications especially where there are HR-sensitive issues.

Compensation & Reward

• Monitor, control and track staffing costs in line with budget.

• Review and advise on any changes to benefits.

• Manage the company medical insurance provision to ensure optimum efficiency and high levels of
customer service.

• Ensure that monthly payroll is delivered on time, accurately and in line with budget and contractual
entitlements.

• Ensure that all starting salaries, salary increases and other salary adjustments are in line with budget,
market rate, fair and consistent.

• Take responsibility for exiting employee’s final settlement payments in line with contractual entitlement
and local employment law.

Talent and Performance Management

• Ensure that the probation review process is completed for all new staff and any issues resolved
appropriately.

• Manage the annual performance management cycle and work to obtain maximum buy in from staff to
ensure that the process is meaningful and promotes high performance, engagement and retention.

• Work with Line Managers to address performance issues by developing and implementing
performance improvement plans with meaningful conclusions.

Training & Development

• Ensure that all Line Managers (LM) have a solid understanding of their role as LMs and the HR
processes that they are involved in.

• Provide meaningful training and development opportunities for school support staff.

• Oversee new staff Induction, orientation and training.

• Ensure that all recurrent safeguarding training is fully up to date across the school (child protection and
safer recruitment).

• Ensure that all Teachers have a valid Employment Visa to work in the school and Dependent Visa for
accompanied family members as approved by the Immigration Department.

• Keep abreast of any new regulatory or legal developments to ensure full compliance with Immigration
Department.

Teaching Permit

• Ensure that all Teachers have a valid Teaching Permit from the Ministry of Education and Selangor
Education Department.

• Compliance with the Teaching Permit requirements.

Compliance

• Take responsibility for ensuring that all NAE HR safeguarding imperatives are met.

• Ensure that the school is compliant with all Immigration and other licencing requirements.

• Monitor and develop policy and decision-making to ensure compliance with Malaysia Labour Law.

• Keep abreast of any regulatory or legal developments to ensure full compliance.

Regional HR

• Support the Regional HR Director and Regional HR Manager with any tasks or requests for information
to ensure a coordinated approach across the SEAMEI region.

• Share school best practice and contribute to project work across the region.

Person Specifications

Qualifications / Training

· Degree level education

· Significant generalist HR experience

· CIPD membership / accreditation (Associate / level 5 or above)

Other Conditions

Compliance with visa requirements for working in Malaysia.

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both Country of residence / birth and any Country of residence within the last 10 years.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a human resources manager? Are you willing to undergo a pre-employment background check? How many years' experience do you have in Human Resources (HR)? How many years' experience do you have in industrial relations & employment law? How many years of payroll experience do you have? How many years' experience do you have in employee relations?

The British International School of Kuala Lumpur (BSKL) is one of the leading international schools in Kuala Lumpur offering contemporary British international education to students from Pre-Nursery through to Sixth Form.

The school has three visually arresting campuses - Lower, Junior and Secondary - providing a range of excellent learning environments. BSKL has been graded as excellent in all areas of educational provision by the Independent Schools Inspectorate, and is a member of Nord Anglia Education offering numerous opportunities for professional growth.

The British International School of Kuala Lumpur (BSKL) is one of the leading international schools in Kuala Lumpur offering contemporary British international education to students from Pre-Nursery through to Sixth Form.

The school has three visually arresting campuses - Lower, Junior and Secondary - providing a range of excellent learning environments. BSKL has been graded as excellent in all areas of educational provision by the Independent Schools Inspectorate, and is a member of Nord Anglia Education offering numerous opportunities for professional growth.

What can I earn as a Human Resources Manager