Essential Responsibilities
Lead & Stabilize HR Operations
- Oversee daily HR operations with a focus on compliance, accuracy, and responsiveness.
- Ensure consistency across HR lifecycle processes from onboarding to offboarding, while serving as a point of escalation for operational matters.
Build Scalable HR Frameworks
- Design and implement SOPs, service SLAs, and workflow documentation that enable clarity, accountability, and structure to HR processes.
Drive HR Systems & Digitalization
- Collaborate with the HRIT team to support change readiness, identify automation opportunities, and reduce reliance on ad-hoc tools.
Coach and Guide a Team
- Coach and develop team capability and confidence through clear guidance and structured workflows.
Support Change, Governance & Policy Transformation
- Drive operational change initiatives and act as a key contributor to HR policy reviews and rollouts.
- Ensure practices are audit-ready and aligned with both local regulations and internal standards.
- Contribute to succession planning and career development frameworks.
- Champion diversity, equity and inclusion efforts through inclusive policies and operational practices.
Other Responsibilities
- Support HR-wide initiatives such as employee engagement, onboarding, and cross-functional HR projects.
- Track and analyze operational metrics to identify service improvements and inform data-driven decisions.
Skills and Competencies Profile
- Bachelor’s degree in human resources, Business Administration, or a related field, with 5-7 years of HR operations experience, preferably in a manufacturing or semiconductor environment.
- Proven ability to design and implement SOPs, workflows, and scalable process frameworks.
- Strong knowledge of local employment laws with hands-on experience using HRIS systems (preferably Oracle) and Microsoft Office tools.
- High attention to detail and commitment to data integrity, with a structured and proactive approach to operations.
- Strong communicator and coach, able to influence change, support team capability, and operate in high-compliance, fast-paced environments.