Human Resources Manager

Bertam Resort Penang; Kepala Batas; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading resort in Kedah is seeking a Human Resources Manager to oversee HR practices and processes. The role includes managing recruitment, performance management, training, employee relations, and compliance with labor laws. Candidates should have a Bachelor’s degree in Human Resources and 5-7 years of HR experience, including 3 years in a managerial role. Strong interpersonal and communication skills are essential. This position offers the opportunity to contribute to organizational growth in a dynamic environment.

Qualifications

• Minimum 5–7 years of progressive HR experience, with at least 3 years in a managerial role.
• Proven ability to manage conflicts and maintain confidentiality.

Responsibilities

• Develop and implement effective recruitment strategies.
• Foster a positive workplace culture by promoting employee engagement.
• Identify training needs and create learning and development programs.
• Implement and monitor performance appraisal systems.
• Administer payroll and benefits programs.
• Ensure compliance with labor laws and company policies.
• Contribute to the development of organizational strategies.

Skills

Strong knowledge of labor laws

Excellent interpersonal skills

Proficient in HR software

Communication skills

Negotiation skills

Education

Bachelor’s degree in Human Resources

Tools

MS Office Suite

Job description

The Human Resources Manager is responsible for overseeing all aspects of human resources practices and processes to ensure the effective management of the organization’s workforce. This includes recruitment and staffing, performance management, training and development, compensation and benefits, employee relations, compliance with labor laws, and HR policy development. The HR Manager plays a critical role in aligning HR strategies with business goals to foster a positive work environment and organizational growth.

Position Summary

The Human Resources Manager is responsible for overseeing all aspects of human resources practices and processes to ensure the effective management of the organization’s workforce. This includes recruitment and staffing, performance management, training and development, compensation and benefits, employee relations, compliance with labor laws, and HR policy development. The HR Manager plays a critical role in aligning HR strategies with business goals to foster a positive work environment and organizational growth.

Key Responsibilities

• Develop and implement effective recruitment strategies to attract and retain qualified candidates.

• Manage the end-to-end recruitment process, including job postings, interviews, selection, and onboarding.

• Collaborate with department heads to understand workforce requirements.

2. Employee Relations & Engagement

• Foster a positive workplace culture by promoting employee engagement and satisfaction.

• Address employee concerns, grievances, and disciplinary matters in a fair and consistent manner.

• Facilitate open communication between management and staff.

3. Training & Development

• Identify training needs and create learning and development programs.

• Support leadership development and succession planning initiatives.

• Evaluate training effectiveness and employee progress.

4. Performance Management

• Implement and monitor performance appraisal systems.

• Provide guidance to managers and employees on performance improvement.

• Ensure alignment of performance goals with organizational objectives.

5. Compensation & Benefits

• Administer payroll, benefits, and incentive programs in compliance with regulations.

• Conduct market benchmarking to ensure competitive compensation structures.

• Recommend adjustments to salary and benefits packages when necessary.

6. Compliance & Policy Management

• Ensure compliance with labor laws, statutory regulations, and company policies.

• Develop, implement, and update HR policies and procedures.

• Maintain accurate and up-to-date employee records.

7. HR Strategy & Planning

• Contribute to the development of organizational strategies by providing HR insights.

• Forecast workforce needs and develop HR plans accordingly.

• Support organizational change initiatives.

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Minimum 5–7 years of progressive HR experience, with at least 3 years in a managerial role.

• Strong knowledge of labor laws, employment regulations, and HR best practices.

• Excellent interpersonal, communication, and negotiation skills.

• Proven ability to manage conflicts and maintain confidentiality.

• Proficiency in HR software and MS Office Suite.