Human Resources and Admin Manager

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1. HR Strategy Development:

• Develop and implement HR strategies aligned with the organization's goals and objectives.
• Create and update HR policies, procedures, and programs to ensure compliance with legal and regulatory requirements.
• Provide strategic HR leadership and guidance to senior management or director.

2. Talent Acquisition and Management

• Oversee the recruitment and selection process to attract top talent.
• Develop and implement effective onboarding and orientation programs.
• Manage performance appraisal systems to drive high performance and employee development.
• Identify and address talent gaps and succession planning needs.

3. Employee Relations and Engagement:

• Foster a positive and inclusive workplace culture.
• Address employee grievances and resolve conflicts in a fair and timely manner.
• Develop and implement employee engagement initiatives to enhance job satisfaction and retention.
• Conduct regular employee surveys and feedback sessions.

4. Learning and Development:

• Identify training needs and develop comprehensive training and development programs.
• Promote continuous learning and professional development opportunities.
• Monitor and evaluate the effectiveness of training programs.

5. Compensation and Benefits:

• Develop and manage competitive compensation and benefits programs.
• Conduct regular benchmarking and salary surveys to ensure market competitiveness.
• Oversee payroll processing and ensure accuracy and compliance.

6. Compliance and Risk Management:

• Ensure compliance with labor laws, employment regulations, and organizational policies.
• Manage internal and external audits and address any identified issues or gaps.
• Develop and implement health and safety programs.

7. HR Analytics and Reporting:

• Collect and analyze HR data to inform decision-making.
• Prepare regular HR reports and presentations for senior management or director.
• Monitor key HR metrics and trends.

8. Total Quality System Management:

• Responsible for establishing, implementing, and maintaining the quality standard on processes, policies, and procedures to comply with the Quality Management System.

9. Employee Industrial Relations Management:

• Handle questions, interpreting and administering contracts of employment and help to resolve work-related problems.
• Provide counseling to employees on disciplinary matters such as misconduct, absenteeism, breach of contract, etc.
• Liaise with labour/government office pertaining to HR and IR legal issues.
• Supervise, manage and coordinate work activities or programs relating to employee relations.

10. HR and Admin Standard Operating Procedure (SOP):

• Update, prepare and amend SOP and flowchart when needed.
• Create and design new HR & Admin forms if necessary.
• Safekeeping all SOP for easy reference after implementation.

11. Performance Management:

• Facilitate, monitor and track performance management activities.
• Review performance management processes for adherence to company policies and guidelines.
• Coordinate and conduct briefing to employees on the scope of performance management.

12. Employee Welfare:

• Plans, leads, and monitors employee communication programs, including annual employee opinion survey, annual dinners, outings, and other employee programs.

13. Foreign Employee Management:

• Prepare all documentation related to new applications, submission, and upon arrival.
• Monitor, check for work permit renewal and cancellation (arrange FOMEMA, insurance, flight booking, Check Out Memo).
• Liaise with recruitment agency, Government and Authority Bodies on foreign worker matters.
• Liaise with plants HR on manpower requirement and forecast on headcount needed.

14. Office Occupational Safety and Health Administration:

• Ensure the company’s safety and security is taken care of and well maintained.
• Recommend new safety & security plans to management.
• Ensure office safety and health compliance with OSHA regulations.

15. Office Administration:

• Oversee the office administration in maintenance, refurbishment, and renovation.
• Oversee office general administration functions e.g., company vehicle, claims, groceries, and stationery.
• Oversee and lead the cleaner, driver, dispatch, receptionist, and Human Resources & Admin Team.
• Manage budgets and control costs related to administrative functions.
• Carry out any other duties & responsibilities as assigned by superior.

Job Requirements:

• Bachelor's Degree in Human Resource Management/Administration/Management or related field.
• Minimum 5 years hands-on human resource experience in a manager role.
• Team player, mature, resourceful, and tactful.
• Dynamic and high commitment.
• Well-versed in the Employment Act 1955, Industrial Relations Act 1967, Socso, EPF and other government statutory bodies, prevailing HR practices and legislation.
• Detail-oriented with strong analytical and organization skills.
• Good problem-solving skills.
• Good rapport to liaise with all levels.
• Good interpersonal skills, highly motivated to drive for excellent results.
• Good command of English and Bahasa Malaysia.
• Knowledge of ISO, HACCP, and GMP procedures will be an added advantage.