Human Resource Manager

Everrise Departmental Store Sdn Bhd; Kuching; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic HR Manager to oversee the full spectrum of human resource functions. This role involves not only managing recruitment and training but also ensuring compliance with local labor regulations and developing effective HR policies. The successful candidate will play a crucial role in staff development and welfare, representing the company in various legal matters. If you are passionate about fostering a positive workplace culture and have a strong background in HR, this opportunity is perfect for you.

Benefits

Insurance coverage

Incentive trips

Performance bonuses

Medical benefits

Free uniforms

Qualifications

• Minimum of 5 years of HR experience in retail or related fields.
• Strong leadership and people management skills.

Responsibilities

• Manage full spectrum of HR functions including recruitment and training.
• Ensure legal compliance and monitor HR legislation changes.
• Conduct audits and prepare HR reports as required.

Skills

Microsoft Office

Communication Skills

Problem-Solving Skills

Leadership Skills

Understanding of Sarawak Labour Regulations

Education

Bachelor’s Degree in Human Resource Management

Job description

Responsibilities:

1. Manage the full spectrum of Human Resource functions, including manpower planning, recruitment, remuneration and benefits management, training and development, grievances handling, counseling, and disciplinary issues.
2. Plan, coordinate, and conduct on-the-job training programs, especially during new branch setups, in collaboration with the Operations Department regarding manpower, hiring, and transfers.
3. Monitor changes in Human Resource legislation and propose beneficial implementations for both the company and employees.
4. Ensure legal compliance by monitoring applicable HR laws at federal and state levels, conducting investigations, and maintaining records.
5. Develop and update management guidelines by preparing and recommending HR policies and procedures.
6. Conduct audits, surveys, and prepare proposals on staff remuneration and benefits to ensure competitiveness in the local market.
7. Prepare and submit HR reports as required, and liaise with government agencies during routine inspections by the Safety and Health Department and Sarawak Labour Department.
8. Plan and execute staff development programs, serve as an in-house trainer for soft skills, and establish Customer Service Standards for all employees.
9. Manage cashier courtesy at branches, handle customer complaints effectively.
10. Collaborate with the Chief Security and Department/Store Heads on investigations related to employee misconduct and disciplinary actions.
11. Organize staff welfare activities such as annual dinners, gatherings, and incentive trips.
12. Represent the company in Labour Court and Industrial Court disputes, ensuring issues are resolved appropriately.
13. Represent the company at Medical Board meetings with SOCSO regarding employee claims.
14. Ensure proper compilation and submission of SOCSO medical claims and manage training grants from Pembangunan Sumber Manusia Bhd.
15. Perform additional duties as assigned by management.

Qualifications:

• Bachelor’s Degree in Human Resource Management or equivalent.
• Minimum of 5 years of HR experience in retail or related fields.
• Proficient in Microsoft Office applications.
• Excellent communication and problem-solving skills.
• Good understanding of Sarawak Labour regulations.
• Strong leadership and people management skills.
• Open to Malaysian nationals; based at HQ in Kuching, Sarawak.

Benefits:

• Insurance coverage
• Incentive trips
• Performance bonuses
• Medical benefits
• Free uniforms