Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
30+ days ago
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Job summary
An established industry player is seeking a dedicated HR professional to enhance their customer service experience. This role involves providing efficient support for recruitment, managing statutory payments, and maintaining customer databases. The ideal candidate will have a strong understanding of HR procedures in Malaysia and must be proficient in Mandarin to liaise with clients from China. Join a dynamic team where your contributions will help shape HR practices and improve service delivery. If you're passionate about human resources and eager to make a difference, this opportunity is perfect for you.
Qualifications
- At least 1 year of experience in HR or related fields, fresh graduates welcome.
- Familiar with service procedures and HR standards in Malaysia.
Responsibilities
- Provide professional customer service and handle recruitment and data reports.
- Ensure timely submission of statutory payments to relevant bodies.
Skills
Mandarin proficiency
Customer service
Independent work
Understanding of HR standards
Education
Relevant degree or diploma
Requirements
- At least 1 year of experience, but fresh graduates are welcome.
- Understand and be familiar with service procedures and standards related to employee employment in Malaysia.
- Familiar with human resource performance, compensation, and welfare, and have practical experience.
- Able to handle work independently.
- Mandarin proficiency is compulsory for direct liaising with customers from China, and Director from China.
Responsibilities
- Provide efficient and professional customer service, responsible for local and nearby business delivery, including recruitment, invoice issuing, and data reports.
- Understand and master the company's product and service information to ensure accurate communication with customers.
- Ensure timely submission of statutory payments such as EPF, SOCSO, EIS, HRDF, etc., to respective statutory bodies.
- Maintain and manage customer information database and participate in the development and optimization of customer service processes and policies.
- Update overseas local employment policies to China's HQ.
- Organize regular marketing activities and internal experience-sharing workshops.
Tahap senioriti
Bidang tugas
Sumber Manusia