Human Capital Management (HCM) Functional Analyst III (Workday/ERP)

Kelly Services; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading staffing agency in Kuala Lumpur is seeking a Human Capital Management (HCM) Functional Analyst III. In this role, you will drive functional best practices, optimize business processes, and manage Core HCM modules. Ideal candidates have over 5 years of experience in ERP platforms, especially Workday, and must be able to work US hours. Join a collaborative team focused on delivering high-impact solutions.

Qualifications

• 5+ years of experience in an ERP platform with proven project success.
• Ability to work US Eastern or Central hours.
• Strong understanding of business process optimization.

Responsibilities

• Lead functional design and configuration of Core HCM modules.
• Address ambiguous business requirements and deliver solutions.
• Provide strong support in system upgrades and troubleshooting.

Skills

ERP platform experience

Business process optimization

Excellent communication

Agile methodologies

Tools

Jira

Workday

Job description

Human Capital Management (HCM) Functional Analyst III (Workday/ERP)

Kelly Services – Kuala Lumpur, Kuala Lumpur

Workday HCM Functional Analyst III plays a key role in complex projects and functional strategies across our Workday tenant. In this role you will help refine business problems into technical solutions, drive functional best practices, optimize and automate business processes, configure major functional implementations, and influence approach of cross-functional teams.

Responsibilities

• Lead in functional design, configuration, and management of Core HCM modules (Benefits, Talent, Payroll, Advanced Compensation, Absence, Time Entry, Learning, etc.).
• Address ambiguous business requirements by driving clarity, delivering well-thought solutions, and adapting quickly to business change.
• Provide strong support in areas of system upgrades, product releases, troubleshooting, user support, and stakeholder engagement with HR, IT, and related teams.
• Deliver solutions that maximize team efficiency, optimize business processes, and balance trade-offs between configuration scope and resource constraints.
• Create solution/functional documentation as well as job aids for users.
• Continuously measure, analyze, and improve business process effectiveness and user experience.
• Promote module adoption and deliver high-impact user training.
• Continue to advance Workday knowledge and remain current on best practices. Participate in the hiring process and mentoring of others on the team. Ensure your team is stronger because of your presence, but it does not require your presence to be successful.
• Provide assessments of other Workday resources.

Essential Skills, Knowledge, and Experiences

• 5+ years of experience in an ERP platform with a proven track record of delivering successful projects at the enterprise level.
• Ability to work US Eastern or Central hours.
• Workday is the preferred platform; Peoplesoft, Lawson, SAP, etc. are also a plus.
• Workday Pro or Workday Partner Certification (preferred).
• Strong understanding of business process optimization and operational support tasks.
• Extensive experience in 3+ core HCM modules: Benefits, Talent, Payroll, Compensation, Advanced Compensation, Absence, Time Entry, Learning.
• Extensive knowledge of 3+ HCM regulatory areas of concern:
  • FLSA (Fair Labor Standards Act) – time tracking, overtime, and payroll compliance.
  • IRS / Payroll Tax Compliance – payroll setup, PECI integrations, tax withholding rules.
  • Global Payroll Integrations – country-specific compliance (HMRC in UK, GST/VAT, Canada Revenue Agency, etc.).
  • Wage Theft Prevention & Local Labor Laws – especially when Workday is configured globally.
  • HIPAA (Health Insurance Portability and Accountability Act) – if Workday is used for benefits or healthcare-related data.
  • GDPR (General Data Protection Regulation) – for EU data subjects, ensuring proper handling of personal data within Workday.
  • Access & Role-Based Security (SOX) – Workday security model (domains, business process security policies, segregation of duties).
• Experience with agile methodologies and SDLC tools (Jira, ADO, etc.) required.
• Willingness to teach/mentor team members and drive excellence across your team.
• Exceptional judgment balancing short-term v. long-term business needs.
• Excellent communication and collaboration. Strong analytical and problem-solving skills. A team player.