Hub Manager - Last Mile, SPX Express (Tuaran, Sabah)

Shopee; West Coast Division; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic logistics operations leader to oversee and enhance hub processes during the start-up phase. This role involves managing staff, ensuring timely shipment deliveries, and maintaining operational standards. The ideal candidate will have a background in logistics or supply chain management, with strong leadership and communication skills. Join this forward-thinking company to make a significant impact in a fast-paced environment, where your expertise will help streamline operations and improve customer satisfaction.

Qualifications

• 3-5 years of experience in logistics operations.
• Diploma/Degree in relevant fields is advantageous.

Responsibilities

• Lead and establish operation processes during start-up phase.
• Track and ensure on-time shipment delivery.
• Manage staff and handle cash on delivery.

Skills

Logistics Operations

Leadership Skills

Communication Skills

Microsoft Excel

Problem Solving

Education

Diploma in Logistics Warehousing

Degree in Business

Degree in Supply Chain Management

Degree in Engineering

Tools

Microsoft Excel

Job description

Job Description

• Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
• Working location: Tuaran 89150, Sabah
• Lead and establish operation processes in the hub during start-up phase
• Track, monitor and ensure on-time shipment delivery from picked up to end customer
• Manage and hire Staff / Subcon / Part time driver / rider
• Handle cash on delivery money and ensure to bank-in everyday
• Coordinate between hub, warehouse outbound and linehaul for smooth operation
• Work closely with customer service and assist on handling customer request
• Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
• Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard
  
  

Requirements

• Diploma / Degree in Logistic Warehousing, Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• At least 3 to 5 years of experience in logistics operations is preferred.
• Candidates currently based in Sabah and legally allowed to work in accordance with state law requirements are encouraged to apply
• Basic Microsoft Excel skills required, along with general computer proficiency
• Familiarity with postcodes / routing / mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment