HRBP - FieldForce Management

HONOR; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading technology company in Kuala Lumpur is seeking a Senior Executive / Assistant Manager in HR Operations to oversee HR processes for the field workforce. Key responsibilities include managing outsourced operations, ensuring compliance with labor laws, driving recruitment, and enhancing employee engagement. The ideal candidate will have experience in HR management and a strong understanding of compliance regulations.

Qualifications

• Experience in managing HR processes for a large workforce.
• Strong understanding of Malaysia's labor laws and HR compliance.
• Proven skills in recruitment and employee engagement.

Responsibilities

• Manage end-to-end HR operations for outsourced staff.
• Implement and audit HR practices for compliance.
• Drive recruitment processes for field positions.
• Design onboarding and engagement initiatives.
• Maintain accurate employee records and generate reports.
• Act as point of contact for HR queries.
• Improve HR operations processes for efficiency.

Skills

HR Operations Management

Compliance with labor laws

Recruitment and selection

Onboarding and Engagement

Data Management

Process Improvement

Job description

Overview

As a Senior Executive / Assistant Manager in HR Operations, you will play a pivotal role in managing HR processes that support Honor’s nationwide field force. This role goes beyond administration—you will be the key partner ensuring outsourced workforce management is smooth, compliant, and strategically aligned with business goals.

Responsibilities

• Field Force HR Management: Partner with workforce agencies to oversee end-to-end HR operations for outsourced staff, covering payroll, KPI incentive calculation, benefits administration, and contract management.
• Compliance & Governance: Define, implement, and audit internal HR practices to ensure compliance with Malaysia’s labor laws and company policies, mitigating operational and reputational risks.
• Talent Lifecycle Support: Drive recruitment and selection for field force positions, including job postings, screening, interview coordination, and offer preparation.
• Onboarding & Engagement: Design smooth onboarding/offboarding processes and support employee engagement initiatives to maintain high morale and productivity across retail/field teams.
• Data Accuracy & Insights: Maintain and validate employee records, claims, NDAs, and contracts, ensuring data integrity. Generate workforce reports to provide management with actionable insights.
• Employee Support: Act as the primary point of contact for field force HR queries, resolving issues promptly and maintaining strong relationships with staff and agencies.
• Process Enhancement: Continuously improve HR operations processes, introducing best practices and automation where possible to enhance efficiency and scalability.