HR SSC Specialist- Mandarin Speaking

Forestown; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading HR services powerhouse is seeking an HR Shared Services Specialist for a remote position. You will manage HR operations across Southeast Asia, ensuring payroll accuracy and compliance. Ideal candidates have 2+ years in HR services, strong HRIS skills, and command of both Mandarin and English.

Qualifications

• 2+ years of experience in HR shared services or HR administration.
• Hands-on experience with multi-country payroll & benefits administration.
• Must be detail-oriented and organized.

Responsibilities

• Managing end-to-end HR operations including onboarding and payroll.
• Supporting multi-country payroll and benefits processing.
• Ensuring compliance with labor regulations and internal controls.

Skills

HR shared services

Payroll operations

HRIS proficiency

Detail-oriented

Organizational skills

Mandarin proficiency

English proficiency

Tools

SAP

SuccessFactors

Workday

ServiceNow

Job description

HR Shared Services Specialist

Job Grade: Junior to Mid-Level
Location: Malaysia (Fully Remote)
Salary Range: RM 4,000 – RM 5,500

About the Company

Our client is a China-listed HR services powerhouse, established in 1984, and a trusted partner to over 5,000 multinational and regional clients. With a robust “consulting + technology + service” business model, the company delivers innovative HR, payroll, and tax solutions across Asia through its proprietary Salary Data Technology. They are now expanding their Southeast Asia shared services team and inviting you to be part of their success story.

What You’ll Be Doing

As an HR Shared Services Specialist, you’ll play a key role in delivering HR operational excellence across multiple countries in Southeast Asia. Your main responsibilities include:

• Managing end-to-end HR operations including onboarding, offboarding, employee data changes, file maintenance, and contract administration

• Supporting multi-country payroll and benefits processing, ensuring timely and accurate disbursements

• Operating HRIS platforms (e.g. SAP, SuccessFactors, or Workday) to update employee records and process HR transactions

• Handling inquiries via ticketing systems (e.g. ServiceNow), resolving employee concerns across the region efficiently and professionally

• Collaborating with regional HRBPs and finance teams to support a 200+ headcount workforce across Southeast Asia

• Ensuring compliance with data privacy, labor regulations, and internal control policies

What We’re Looking For

• 2+ years of experience in HR shared services, payroll operations, or HR administration

• Hands-on experience in multi-country payroll & benefits administration

• Strong HRIS proficiency (Workday, SAP, SuccessFactors, or equivalent)

• Experience in ticketing system support (e.g. ServiceNow) is a strong advantage

• Excellent command of Mandarin and English (both written and spoken)

• Detail-oriented, highly organized, and able to manage tasks independently in a remote setup

• Strong understanding of HR compliance and data confidentiality standards

Ready to Ditch the Daily Commute?

This is your chance to level up your HR career while working from the comfort of your home. Join a forward-thinking, regionally impactful company that values efficiency, autonomy, and professional growth.

Apply now or WhatsApp us at [phone] to explore this opportunity confidentially.