HR Service Delivery Analyst ( Japanese Speaker)

About Avanade

Avanade is the leader in innovative digital, cloud, and consulting services, industry solutions, and design-led experiences across the Microsoft ecosystem. Every day, out of 60,000 professionals in 26 countries make a genuine human impact for our clients, their employees, and their customers. Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Find out more at www.avanade.com.

Come join us

As Avanade’s HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics.

What you'll do

• Perform a range of HR processes including but not limited to:
• Maintain and update Workday;
• Manage employee life cycle (Onboarding, LOA, exit, etc);
• Manage employee’s and HR’s queries and work with different stakeholders and partner with BHR to resolve issues or inquiries;
• Manage inquiries via chat;
• Run different audits and controls to make sure data is accurate;
• Drive for process excellence through innovation and process enhancement;
• Build and maintain good relationships with key stakeholders and counterparts and collaborate effectively;

Skills and experiences

• Prior HR support or related experience;
• Fluent English and Japanese skills are essential - Japanese N1 Certified or Native Speaker;
• English Intermediate level of reading and listening skill;
• Excellent time management with ability to prioritize tasks and execute with minimal supervision;
• Proficiency in navigating MS Office (i.e. Microsoft Outlook, Word, SharePoint, etc.);
• Proven ability to build and manage relationships with colleagues and customers.

About you

Characteristics that can spell success for this role:

• A Growth Mindset and the drive to succeed;
• Strong communication and interpersonal skills;
• Strong analytics and problem-solving skills;
• Flexibility and detail-oriented;
• Proactivity and accuracy expected.

Enjoy your career

Some of the best things about working at Avanade:

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications);
• Real-time access to technical and skilled resources globally;
• Dedicated career advisor to encourage your growth;
• Engaged and helpful coworkers genuinely interested in you.

Find out more about some of our benefits Employee Benefits at Avanade. A great place to work, as you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look! We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on:

• Expanding your thinking;
• Experimenting courageously;
• Learning and pivoting.

Inspire greatness in our people by:

• Empowering every voice;
• Encouraging boldness;
• Celebrating progress.

Accelerate the impact of our people by:

• Amazing the client;
• Prioritizing what matters;
• Acting as one.

Learn more: HR Operations is in our Human Resources group and is part of our Corporate Functions team.