HR Service Associate - Payroll Administration (Mandarin Speaker)

Accenture; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player seeks a detail-oriented Payroll Specialist to manage payroll validation and reconciliation for APAC countries. In this role, you will ensure accuracy by comparing payroll reports with client records and collaborating with various teams to resolve discrepancies. You will also handle payroll inquiries and participate in process improvements. This position is ideal for someone with a passion for payroll processes and a knack for problem-solving, providing a great opportunity to enhance your skills in a dynamic environment.

Qualifications

• 1+ years of payroll experience in APAC countries.
• Proficient in English and Mandarin.

Responsibilities

• Validate payroll reports against client system records.
• Collaborate with vendors and internal teams to troubleshoot payroll issues.

Skills

Payroll Processing

Data Validation

Problem-solving

Communication

Education

Bachelor's Degree

Tools

Microsoft Excel

Workday

SAP

hrX

Job description

Job Descriptions:

• Under limited supervision, perform validation by comparing payroll reports from the payroll vendor against data in the client’s system records. This includes:
• Perform validation of payroll reconciliation reports, bank files, GL reports, and statutory reports.
• Review discrepancies identified and process corrections by coordinating with the internal data management team and payroll vendor prior to payroll sign-off.
• Work with a third-party vendor to process payroll.
• Collaborate with payroll vendors, service delivery teams, HR, and Finance to troubleshoot payroll issues.
• Coordinate team activities within the payroll department.
• Handle special projects and audit activities as assigned.
• Responsible for process improvement initiatives.
• Handle employees’ payroll inquiries through a case management tool.

Job Requirements:

• At least 1 year of payroll experience, handling end-to-end payroll processes for APAC countries, or experience in any service line within a shared service environment (knowledge of payroll in any country is an advantage).
• Proficient in English and Mandarin.
• Proficient in Microsoft Excel.
• Experience with Workday, SAP, or hrX is preferred.