HR Operations Support Specialist

Emerson Electric; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is seeking an HR professional to be the first point of contact for HR queries and manage various employee documentation. Candidates should possess a Bachelor’s degree and strong communication skills, with a proactive attitude and a commitment to continuous improvement. Join a culture focused on employee wellbeing and career growth.

Benefits

Competitive benefits plans

Medical insurance options

Flexible time off plans

Qualifications

• Avid learner, great teammate, and able to work independently.
• Prior work experience in HR-related areas is preferred.
• Growth mindset with an openness to learning new things.

Responsibilities

• Serve as the first point of contact for HR queries.
• Administer employee life-cycle changes and documentation.
• Support on employment verifications and HR documents.

Skills

Strong communication skills

Time-management

Attention to details

Proactivity

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office (Word, Excel)

HR-related systems (Oracle, ServiceNow)

Job description

In This Role, Your Responsibilities Will Be:

• Serve as the first point of contact towards employees and managers in case of any general HR queries or requests.
• Administration of an employee's life-cycle changes (eg: system data management, prepare and file relevant documentations, communication with stakeholders).
• Support on employment verifications and all kinds of employment-related document (eg: employment certificate, visa letter, employment reference letter, bond agreement etc).
• Creating various employment/employee data reports.
• Liaising with other functional departments (eg: payroll, finance, legal, HR/TA business partners etc.) when handling different HR operational cases.
• Participation in continuous improvement projects to enhance existing HR processes.

Who You Are:

• Avid learner, proactive and high attention to details.
• Good time-management and organization skills.
• Ability to meet deadlines and work under pressure.
• Great teammate but also capable of working independently.
• Growth mindset, always open to learn new things and continuously seek for improvements.

For This Role, You Will Need:

• At least a Bachelor’s degree or equivalent experience.
• Strong communication skills (both verbal and written), especially in English language.
• Proficient user of Microsoft Office applications, especially Microsoft Word and Excel.

Preferred Qualifications That Set You Apart:

• Prior work experience in HR-related areas.
• Knowledge in HR-related systems and ticketing tools (eg: Oracle, Track-It, ServiceNow etc.)

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave