Key Duties & Responsibilities
The HR Operations will ensure smooth and efficient delivery of HR services, supports employee lifecycle management, maintains accurate records, and ensures compliance with employment laws and internal policies.
- Manage end-to-end employee lifecycle processes (onboarding, transfers, exits, etc.).
- Maintain and update employee records in the HRIS.
- Prepare HR-related reports, dashboards, and metrics for management.
- Support payroll processing by ensuring accurate and timely data entry.
- Handle benefits administration, including enrollments, claims, and communication.
- Support HR policy implementation and ensure adherence to internal controls and compliance.
- Coordinate with other departments for smooth HR operations.
- Assist with audits (internal and external) by providing necessary documentation.
- Continuously suggest and implement process improvements to increase efficiency.
- Facilitate the logistical aspects of hiring, including posting job ads, coordinating interviews, and ensuring the recruitment process is efficient and compliant with company policies.
- Plan effective employee benefits programs and educate employees on all incentives and packages.
Qualification & Position Requirements
- Bachelor’s degree in human resources, Business Administration, or related field
- 2–5 years of experience in HR operations or generalist roles
- Strong knowledge of labor laws and HR best practices
- Proficient in using HRIS and MS Office (especially Excel)
- Excellent attention to detail and organizational skills
- Strong communication and interpersonal abilities
- Ability to handle sensitive and confidential information with discretion