HR Operations Administrative Officer

Cigna Healthcare; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Cigna Healthcare recherche un professionnel pour le soutien de l'administration des paies et des prestations au sein des marchés internationaux. Les responsabilités incluent la gestion des demandes des employés, l'administration des bénéfices et la collaboration avec des équipes globales pour optimiser les processus. Ce rôle exige un diplôme, ainsi que des compétences organisationnelles et de communication solides.

Qualifications

• Diplôme de bachelor ou expérience équivalente.
• Capacité à communiquer efficacement en anglais.
• Orienté vers le travail d'équipe et capable de travailler à distance.

Responsibilities

• Support de l'administration des paies et des prestations pour des entités Cigna.
• Gestion des enregistrements de temps et des réponses aux questions des employés.
• Administration des bénéfices des employés et des déductions de paie.

Skills

Detail-oriented

Effective communicator

Organizational skills

Education

Bachelor’s degree or equivalent experience

Tools

Excel

Word

PowerPoint

Workday

Job description

Key Responsibilities:

• Support EMEA/APAC payroll and benefits administration for Cigna entities in International Markets.
• Manage Time & Attendance registration and respond to employee/manager queries.
• Administer employee benefits and ensure accurate payroll deductions with timely reporting to third-party providers.
• Communicate with third-party payroll and benefit providers for accurate and timely payments, reports, and returns.
• Handle social documents and ad hoc declarations (e.g., illness, caregiver leave, part-time work, resignation, salary confirmation).
• Serve as the initial point of contact for payroll and benefits queries, ensuring timely resolution.
• Maintain employee data on HR and leave/absence management systems.
• Manage invoices for accurate and timely sign-off, tracking, and payments.
• Support various administrative tasks related to Cigna’s employer requirements.
• Collaborate with the International Markets HR administration team optimize processes.

Skills andExperience:

• Bachelor’s degree or equivalent experience.
• Team-oriented, able to work remotely with global colleagues.
• Detail-oriented with a focus on quality and accuracy.
• Inquisitive, eager to learn, and proactive.
• Effective communicator with a mature approach to problem-solving.
• Strong organizational and prioritization skills.
• Proficient in Excel and Word; knowledge of PowerPoint and Workday is an asset.
• Fluent in English, capable of participating in English-spoken meetings.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.