HR Operations Administrative Officer

Cigna; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

Cigna Healthcare is seeking an administrator for payroll and benefits for its International Markets division. The successful candidate will support administration tasks, manage employee data, and liaise with third-party providers to ensure accurate and timely payroll. Applicants should be detail-oriented, proficient in Excel, and possess strong communication skills.

Qualifications

• Bachelor’s degree or equivalent experience.
• Fluent in English, able to participate in English meetings.
• Team-oriented and detail-oriented.

Responsibilities

• Support EMEA/APAC payroll and benefits administration.
• Manage Time & Attendance registration and respond to queries.
• Administer payroll deductions and employee benefits.

Skills

Detail-oriented

Effective communicator

Organizational skills

Education

Bachelor’s degree or equivalent experience

Tools

Excel

Word

Workday

Job description

Key Responsibilities:

• Support EMEA/APAC payroll and benefits administration for Cigna entities in International Markets.
• Manage Time & Attendance registration and respond to employee/manager queries.
• Administer employee benefits and ensure accurate payroll deductions with timely reporting to third-party providers.
• Communicate with third-party payroll and benefit providers for accurate and timely payments, reports, and returns.
• Handle social documents and ad hoc declarations (e.g., illness, caregiver leave, part-time work, resignation, salary confirmation).
• Serve as the initial point of contact for payroll and benefits queries, ensuring timely resolution.
• Maintain employee data on HR and leave/absence management systems.
• Manage invoices for accurate and timely sign-off, tracking, and payments.
• Support various administrative tasks related to Cigna’s employer requirements.
• Collaborate with the International Markets HR administration team optimize processes.

Skills and Experience:

• Bachelor’s degree or equivalent experience.
• Team-oriented, able to work remotely with global colleagues.
• Detail-oriented with a focus on quality and accuracy.
• Inquisitive, eager to learn, and proactive.
• Effective communicator with a mature approach to problem-solving.
• Strong organizational and prioritization skills.
• Proficient in Excel and Word; knowledge of PowerPoint and Workday is an asset.
• Fluent in English, capable of participating in English-spoken meetings.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.