HR Operations Administrative Officer

Cigna Health and Life Insurance Company; Kuala Lumpur; On-site; MYR 32,000 - 48,000; Full time

Job summary

Join a leading health insurance company as an HR Operations Administrative Officer, where you'll play a crucial role in supporting payroll and employee benefits for the International Markets team. This position requires strong organizational skills and attention to detail, as well as effective communication abilities in a diverse, remote team environment. If you're proactive and eager to learn, this opportunity could be your next step in driving growth and improving lives.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Proficiency in Excel and Word essential; knowledge of Workday is an asset.
• Fluent in English for participating in meetings.

Responsibilities

• Support EMEA/APAC payroll and benefits administration.
• Administer employee benefits and manage payroll deductions.
• Serve as the point of contact for payroll and benefits queries.

Skills

Detail-oriented

Effective communication

Organizational skills

Proactive

Team-oriented

Fluent in English

Education

Bachelor’s degree or equivalent experience

Tools

Excel

Word

PowerPoint

Workday

Job description

HR Operations Administrative Officer

Key Responsibilities:

• Support EMEA/APAC payroll and benefits administration for Cigna entities in International Markets.
• Manage Time & Attendance registration and respond to employee/manager queries.
• Administer employee benefits and ensure accurate payroll deductions with timely reporting to third-party providers.
• Communicate with third-party payroll and benefit providers for accurate and timely payments, reports, and returns.
• Handle social documents and ad hoc declarations (e.g., illness, caregiver leave, part-time work, resignation, salary confirmation).
• Serve as the initial point of contact for payroll and benefits queries, ensuring timely resolution.
• Maintain employee data on HR and leave/absence management systems.
• Manage invoices for accurate and timely sign-off, tracking, and payments.
• Support various administrative tasks related to Cigna’s employer requirements.
• Collaborate with the International Markets HR administration team to optimize processes.

Skills and Experience:

• Bachelor’s degree or equivalent experience.
• Team-oriented, able to work remotely with global colleagues.
• Detail-oriented with a focus on quality and accuracy.
• Inquisitive, eager to learn, and proactive.
• Effective communicator with a mature approach to problem-solving.
• Strong organizational and prioritization skills.
• Proficient in Excel and Word; knowledge of PowerPoint and Workday is an asset.
• Fluent in English, capable of participating in English-spoken meetings.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.