HR Manager

Job Brief

Lead and manage the full spectrum of Human Resources (HR) functions for the company.

Job Responsibilities

1. Formulate & implement HR policies, standard operating procedures (SOP) & standard forms, including the HR related standard.
2. Provide functional leadership to higher and middle management on the day-to-day HR operational processes & procedures, and become the subject matter expert for HR related issues.
3. Support respective business units by ensuring that team members are able to achieve targeted key performance indicators (KPI), key result areas (KRA), operational and service levels with the correct core competencies.
4. Drive and implement continuous improvement opportunities to enhance the level of services by reviewing and revising operational processes, policies, standard operating procedures and work instructions as well as suggesting and introducing key improvement plans.
5. Lead, manage and motivate team members to exceed service standards by identifying performance gaps, sourcing and conducting relevant learning and education programs, allocating time to listen, monitor and provide constructive feedback for performance improvement.
6. Ensure the smooth management of the HR functional role which includes recruitment & selection, industrial relations, compensation & benefits, payroll, employee welfare, training & development and employee relations.
7. Manage the administration function which includes facilities like canteen, meeting rooms, mailing and dispatch, etc.
8. Manage and review compensation and benefits policies and programs to achieve external competitiveness as well as maintain internal equity.
9. Ensure the Quality Policy and Quality Objective is communicated and practiced throughout the organization and that everyone routinely meets that quality objective.
10. Ensure that all staff are adequately qualified and experienced in their relevant discipline to perform the duties in a satisfactory manner.
11. Ensure that all staff are familiar with company procedures and have ready access to them.
12. Responsible for ensuring that their staff are aware and comply with the information security management system requirements.
13. Notify the IT Department about staff changes affecting computer access (e.g. job function changes/leaving department or organization so that user or system accounts may be modified, suspended or deleted to reflect the change).
14. Ensure that all assets are returned to their custody when a member of staff moves/leaves their department.
15. Maintain a record of information assets that all their staff have, including access to systems and equipment.
16. Ensure that all current and future staff are trained in their security responsibilities.
17. Ensure that key documentation is maintained for all critical job functions to ensure continuity in the event of individual unavailability.

Job Requirements

1. Qualification: Degree in Human Resource Management, Business Administration or Business Management (or other relevant fields).
2. Experience: At least 7 years of relevant working experience in a similar position within a multi-national company.
3. Skills: Labour Act, Good Leadership, Communication Skills, Resourceful, Change Management Skills.
4. Language: Be effectively bilingual in English and Malay with superior communication and customer service skills.