HR Executive

IHG Hotels & Resorts; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join a leading hospitality group as an HR professional in Kuala Lumpur, supporting payroll, employee relations, and recruitment efforts. You will maintain accurate HR records, assist in employee engagement initiatives, and foster a positive workplace environment. Ideal candidates will possess strong organizational skills, excellent communication abilities, and a relevant degree, contributing to a team that enhances both employee and guest experiences.

Qualifications

• 1 to 2 years related experience or equivalent education and work experience.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Process employee claims, manage HR records, and support recruitment activities.
• Serve as primary point of contact for employee inquiries on HR policies.

Skills

Organizational skills

Communication

Interpersonal skills

Analytical abilities

Problem-solving

Education

Bachelor’s degree in Human Resources, Communications, Business Management or related field

Tools

Microsoft Office

Job description

HR Operations & Administration

• Ensure the accuracy and timely processing of Time Management System records and monthly payroll inputs.
• Maintain up-to-date and accurate leave records and coordinate leave administration for employees.
• Process employee claims and reimbursements promptly, ensuring all documentation is complete and valid.
• Manage and maintain accurate HR records and personnel files in line with data privacy requirements.
• Prepare reports, correspondence, and presentations as required, including data analysis and summaries.
• Ensure all HR Standard Operating Procedures (SOPs), policies, and procedures are current and compliant.
• Support the Training function with administrative tasks, HRDF claims, and internship allowances.
• Assist with other administrative tasks and projects assigned by the HR leaders.
  
  

Employee Relations & Engagement

• Serve as a primary point of contact for employees regarding routine inquiries about HR policies, procedures, payroll, and benefits.
• Assist in the communication and administration of employee benefit programs, ensuring employees receive timely and accurate information.
• Participate in planning, coordinating, and executing employee engagement activities and initiatives, such as IHG’s Celebrate Service Week and other internal or external events.
• Help foster a positive work environment through daily interactions and support of departmental initiatives.
• Support colleagues during the on boarding process, including conducting orientation sessions and ensuring new hire documentation is accurate and complete.
  
  

Recruitment & Talent Support

• Assist in recruitment activities, including posting vacancies, screening applications, coordinating interviews, and maintaining recruitment records.
• Facilitate pre-employment processes such as reference checks, background screenings, and offer documentation.
• Maintain job postings on internal and external platforms and manage applicant tracking systems.
  
  

Facilities & Colleague Wellbeing

• Collaborate with Engineering and Housekeeping teams to ensure the Heart of House areas and colleague facilities (e.g., lockers, staff café, surau, recreation area) are clean, safe, and well-maintained.
• Monitor and report maintenance issues promptly to relevant departments.
  
  

Other Responsibilities

• Uphold strict confidentiality of all HR-related information.
• Support teamwork and cross-department collaboration to enhance the employee and guest experience.
• Perform any other ad-hoc tasks or projects assigned by the Director of Human Resources.
  
  

What We Need From You

• Bachelor’s degree in Human Resources, Communications, Business Management or related field preferred.
• 1 to 2 years related experience or an equivalent combination of education and work-related experience.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Problem-solving and analytical abilities.
• Problem solving, reasoning, motivating, organizational and training abilities.
  
  

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