Position Summary:
We are seeking an HR Data Analytics Specialist to support our manufacturing sites across Malaysia by providing data-driven insights that enhance workforce strategies, improve productivity, and strengthen workforce decisions. This role plays a critical part in translating HR data into actionable intelligence to support strategic decision-making.
Responsibilities:
Data Analytics & Reporting
- Collect, consolidate, and analyse HR data across all Malaysia sites (eg: headcount, turnover, absenteeism, recruitment, training effectiveness etc.)
- Develop and maintain HR dashboards and scorecards for HR and management
- Generate regular and ad-hoc reports for workforce trends and performance indicators
Business Insights
- Partner with site HRBPs and operations teams to identify business challenges and propose HR solutions using data.
- Conduct predictive analytics on workforce planning, retention risk, and talent pipeline metrics
- Support strategic workforce planning with scenario modelling and cost-impact simulations
Process Improvement & Optimisation
- Identify opportunities to improve HR processes and streamline HR data quality, automation and system integration through technology solutions (eg: SAP SuccessFactors, Power BI, Excel)
- Support digital HR transformation initiatives by optimising the existing analytics workflow and tools
- Design and implement system enhancements to improve user experience and efficiency
- Collaborate with HR teams to automate manual processes and reduce administrative burden
Stakeholder Engagement
- Work closely with HR, Center of Excellence, Finance, IT, Operations and Compliance team to ensure data alignment with business goals and in compliance with employment laws and company policies
- Present findings and recommendations in a clear and compelling manner to both HR and business stakeholders.
HR System Support & Training
- Manage data integration between HRIS and other business systems
- Develop and execute data validation processes across all HR systems
- Lead or participate in global HRIS project UAT and new system implementations
- Provide technical support and guidance to HR staff and system users
- Create user guides, documentation, and training materials.
Knowledge/Skills/Competencies:
- Proficient with advanced skills in data analysis tools (Excel, SQL, Tableau, Power BI, SAP)
- Familiar with HRIS systems and possess a high level of understanding in database management and data integration concepts
- Strong analytical thinking with the ability to interpret complex data sets
- Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Excel, Word, PowerPoint, etc.
- In-depth knowledge of labour laws, government regulations, data privacy regulations and HR compliance requirements.
- Strong business acumen and Customer Satisfaction initiatives
- Excellent communication, interpersonal, analytical, problem-solving, facilitation, internal consulting and negotiation skills.
- Good command of written and spoken English. Ability to effectively communicate with a wide variety of internal customers.
- High sense of responsibility, reliable, and accountable
- Excellent Team-Player, Positive-thinking, and Can-do Attitude.
- Ability to evaluate multiple highly detailed tasks, determine priorities and organise work in a manner that allows for the timely completion of projects.
- Ability to manage sensitive employee information in a confidential manner.
Qualifications/Experience:
- At least a bachelor's degree in Information Technology, Human Resources, Statistics, or any related field, with a master's degree in any discipline, will definitely be advantageous.
- At least 5 years of relevant experience in data analytics, preferably in a manufacturing or industrial environment.
- Experience working in a multinational company with exposure to regional/global HR metrics
- Familiarity with HR process, best practices and workforce issues specific to Malaysia’s manufacturing sector, especially in Johor, Kulim and Penang, will be an added advantage
- Experience in project management with system implementations or upgrades will be an added advantage
- Comfortable working with decentralised teams and across multiple locations
- Occasional travel may be required