HR Assistant Specialist

Seagate Technology; George Town; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A global technology company in Penang is seeking a HR Shared Services representative to manage employee queries and data. Candidates must have strong problem-solving and communication skills, be fluent in English, Malay, and Thai, and ideally have a relevant Certificate or Diploma. The work environment is dynamic with a focus on customer experience. This position requires on-site work initially and may transition to a hybrid model.

Benefits

On-site gym

Free on-site parking

Café with meals available

Qualifications

• 1 to 3 years of relevant experience preferred.
• Experience handling administrative tasks and HR activities is beneficial.
• Fresh graduates can also apply.

Responsibilities

• Handle employee queries from Thai speaking staff
• Manage employee personnel files and data
• Participate in HR Shared Services projects

Skills

Effective problem-solving skills

Resilience

Proactive prioritization

Strong communication skills

Customer experience focus

Good verbal and written English, Malay, and Thai

Education

Certificate or Diploma

Degree holder

Job description

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Location:

Bayan Baru, MY

Posting Date: Aug 27, 2025

Job ID: 12653

About our group:

The team works in a high-diversity and energetic environment, strives to create an excellent customer experience for internal customers, and is involved in continuous improvements through project management and collaboration with HR Shared Services organizations.

Join the team if you're ready to make a difference in a high-energy, high-diversity setting—this is your moment!

About the role - you will:

• Handle employees’ queries via email, chats, or phone calls from Thai speaking internal employees (who are based in Asia region) as a HR Shared Services representative
• Manage employee personnel files and data management
• Be responsible for regional HR Shared Services activities and transactional processingBe assigned to the HR Shared Services Center project to optimize and automate HR business processes
• The role is based in Penang and will require on-site work during the initial phase, transitioning thereafter to a hybrid work arrangement

About you:

• Effective problem-solving skills capabilities, as evidenced by a track record of finding feasible solutions to complex problems, especially in an environment with incomplete information and tight deadlines
• Resilience as evidenced by the courage to maintain a positive attitude when faced with obstacles and the willingness to develop alternative approaches to overcome them
• Able to prioritize work with proactivity and self-initiativeEffective communication skills, as evidenced by the ability to educate and influence employees and stakeholders through written and oral communications
• Focus on the customer experience and feel motivated when you successfully create a high-touch experience for your customerGood verbal and writtenEnglish, Malay, and Thai language

Your experience includes:

• Handling daily administrative and transactional processingManaging employees'queries orcustomer serviceProject management
• HR Shared Services activities and processing (added advantage)
• Fresh Certificate / Diploma holder or with 1 to 3 years of relevant experience
• Fresh Degree holder can be considered

You will have the opportunity to:

• Subject matter expert in customer service
• Collaborate in an HR Shared Services organization

Location:

Our Penang office is located in Suntech at Cybercity. Easily accessible from two bus stops, many employees take mass-transportation to work. Ample free on-site parking is also available. Enjoy our on-site gym, test your ping-pong skills, or take on your colleagues in a badminton match after work. You can grab breakfast, lunch and coffee at our on-site cafe. Prefer to eat off-site? The public food court across the street offers many delicious options.

About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape.

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented andpassionate workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, physical or mental disability, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, religion, military and veteran status, or other status protected by applicable law. We will consider for employment qualified applicants with arrest and conviction records. EEO Know Your Rights Poster

Seagate will provide reasonable accommodationwith the application process upon request as required to comply with applicable laws. If you need assistance oraccommodation due to a disability, you may contact us at [e-mail].

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