HR and Administration Manager

Zhicon ChuangXiang IBS SDN. BHD; Gurun; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a seasoned HR professional to lead human resources planning and management. This pivotal role involves overseeing recruitment, employee relations, compliance management, and performance evaluation in a dynamic manufacturing environment. The ideal candidate will have a strong background in HR practices, particularly in labor-intensive production settings, and possess excellent communication skills to engage effectively with frontline staff. Join a forward-thinking company that values strategic HR initiatives and employee development, and contribute to shaping a thriving workplace culture.

Qualifications

• Minimum 10 years of HR experience, including 5 years in manufacturing.
• Fluency in Chinese, English, and Malay with excellent Chinese literacy.

Responsibilities

• Develop HR plans based on production schedules and improve workforce efficiency.
• Lead recruitment processes and enhance employer branding for key positions.

Skills

Manufacturing Labor Laws

Performance Evaluation Tools

Production Site Management

Data Analysis

Strategic Thinking

Project Management

Communication Skills

Adaptability

Education

Bachelor's Degree in Human Resource Management

Bachelor's Degree in Business Administration

Tools

HR Systems

Job description

I. Responsibilities:
1. Human Resources Planning and Management

Develop human-resource allocation plans based on production schedules and capacity requirements.

Coordinate the annual HR budget, control labor costs, and improve workforce efficiency and production line stability.

2. Recruitment and Staffing

Lead end-to-end recruitment processes (demand analysis, channel development, interviews, background checks) to ensure timely fulfillment of key positions.

Expand labor dispatch channels to guarantee production workforce supply.

Optimize talent selection criteria, establish a talent pool, and enhance employer branding.

3. Employee Relations and Compliance Management

Improve employee management systems (attendance, rewards, promotions) and resolve labor disputes to mitigate employment risks.

Organize employee engagement activities (e.g., team-building, welfare programs) to boost satisfaction and retention.

Ensure compliance with labor regulations such as the Labor Law and Labor-Management Relations Act.

4. Benefits and Performance Management

Design and optimize compensation and benefits systems; conduct regular market salary benchmarking to maintain competitiveness.

Develop incentive programs (e.g., piece-rate wages, production bonuses) and collaborate with production departments to collect performance data for payroll calculations.

Implement performance appraisal frameworks and support management in goal-setting and feedback processes.

5. Training and Development

Coordinate training needs assessments, formulate annual training plans, and enhance employee competencies.

Establish career development pathways and support succession planning for critical roles.

6. Administrative Management

Oversee facility maintenance (workshops, canteens), fixed asset management, and procurement support for production materials.

Liaise with government regulatory bodies to ensure operational compliance.

II. Candidate Profile:
1. Education and Major

Bachelor’s degree or higher in Human Resource Management, Business Administration, or related fields.

2. Work Experience

Minimum 10 years of HR and administrative experience, including at least 5 years in manufacturing.

Familiarity with labor-intensive production models and 5+ years of team leadership experience.

3. Core Skills

Expertise in manufacturing labor laws and performance evaluation tools.

Knowledge of production site management (e.g., 6S, lean manufacturing) and skilled-worker training systems.

Proficiency in manufacturing HR systems and data analysis (e.g., cost accounting, attrition tracking).

Adaptability to factory environments and strong communication skills with frontline staff (e.g., grievance handling).

Resilience under pressure, with ability to manage high-volume recruitment and peak-season emergencies.

Strategic thinking, systematic problem-solving, and project management capabilities.

Fluency in Chinese, English, and Malay; excellent Chinese literacy.

5. Other Requirements

Age: 35-45 years. Exceptional candidates may be considered between 30-50 years.

Professional secretary certification preferred.

Prior experience in large labor-intensive enterprises is advantageous.

High integrity, confidentiality, and accountability.

Initial responsibility for assisting with internal sales affairs.