Housekeeping Supervisor - Public Area

Pullman; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel in Kuala Lumpur is seeking a Housekeeping Supervisor for maintaining cleanliness in public areas. Responsibilities include supervising cleaning activities, training staff, and managing supplies, ensuring high standards of service and guest satisfaction. This role requires a minimum of a Cert/Diploma in Hotel Management and relevant experience.

Benefits

Medical benefits

Dental allowance

Annual increment

Bonus

Sports activities

Qualifications

• Minimum 1-year experience in a similar role.
• Pleasant appearance.
• Courteous and professional service at all times.

Responsibilities

• Supervise and inspect cleaning of public areas.
• Schedule and manage deep cleaning activities.
• Train and evaluate public area attendants.

Skills

English speaking

Basic computer operating skills

Interpersonal skills

Education

Cert/Diploma in Hotel Management

Job description

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Housekeeping Supervisor - Public Area is responsible for the cleanliness of hotels public areas including hotel exteriors. He/ She also need to train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel's operating standards. In charge and supervises cleaning activity of areas including lobby, restaurants, lounges, SPA, executive offices, pool area, public washrooms, garden areas, corridors, pathway, banquets, perimeter of hotel, heart of the house corridors, locker rooms, staircases etc.

Supervise the day-to-day cleaning of hotel public areas.

Perform routine inspections of all public areas, service areas, and storerooms.

Schedule and supervise deep cleaning and any other projects.

Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.

Maintain complete knowledge of correct maintenance and use of equipment.

Anticipate guest's needs, respond promptly and acknowledge all guests.

Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

Assign duties and coordinate breaks for assigned staff.

Ensure that assigned staff have reported to work, and also document any late or absent employees.

Prepare and distribute assignment work sheets to assigned staff and review priorities.

Assist where necessary to ensure optimum service to guests.

Clean public areas in emergency situations.

Efficiently manage stock control and the maintenance of all equipment.

Issue supplies/goods to staff at beginning of shift in order to control inventory.

Report all maintenance defects and follow up with Engineering.

Complete work orders form for equipment maintenance or repairs and submit to housekeeping desk control.

Report all lost and found articles immediately to the desk coordinator.

Responsible to check staff grooming and hygiene.

Complete all paperwork and closing duties before leaving.

Review status of assignments and hand over any follow-up action with on-coming supervisor.

Informs Management about any damage, theft or loss to hotel property.

Answer inquires to maintain controls and ensure guest satisfaction.

Manage and train Public Area Attendants and other team members to ensure their performance meets the standards required.

Provide feedback on staff performance and report disciplinary problems to Executive Housekeeper.

Qualifications

Candidate must possess at least a Cert/Diploma in Hotel Management or related disciplines.

Minimum 1-year experience in same or similar role.

Pleasant appearance with English speaking and writing.

Basic computer operating skills.

To provide a friendly, courteous and professional service at all times.

Unlock job insights

Salary match Number of applicants Skills match

Hotel & Accommodation Services 101-1,000 employees

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.

Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.

Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.

Pullman welcomes demanding travellers – for business and pleasure.

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.

Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.

Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.

Pullman welcomes demanding travellers – for business and pleasure.

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Perks and benefits Medical Dental Allowance, Annual Increment, Bonus, Sports, Free M

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