Housekeeping Manager - Hyatt House Kuala Lumpur

Hyatt Hotels Corporation; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Housekeeping Manager to lead their team in a new hotel venture in Kuala Lumpur. This role offers an exciting opportunity to shape the housekeeping operations of the first Hyatt House hotel in Malaysia. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced environment. Join a company that values personal growth and teamwork, where you can make a significant impact on guest experiences and operational excellence.

Qualifications

• Experience in managing housekeeping operations and teams.
• Strong leadership skills with an entrepreneurial spirit.

Responsibilities

• Manage daily and weekly work schedules for the housekeeping team.
• Conduct regular checks of rooms and public areas to ensure cleanliness.

Skills

Team Management

Communication Skills

Problem-Solving

Detail-Oriented

Negotiation Skills

Education

Bachelor's Degree in Hospitality Management

Relevant Certifications

Job description

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps bring events to life."

Department: Housekeeping/Laundry

Position: Department Head/Manager

Employment Type: Full-time

Location: Local

Summary

Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self—engaged, fulfilled, and ready to take on the world.

About Hyatt House Kuala Lumpur, Mont Kiara

This will be the first Hyatt House hotel in Malaysia and Southeast Asia, located in Mont’Kiara, an affluent suburb five kilometers from downtown Kuala Lumpur. The hotel will feature approximately 298 guestrooms, a three-meal restaurant, 3,100 square feet of meeting space, a fitness centre, and a sky pool. Scheduled to open in 2018, it will be part of Arcoris Mont ‘Kiara, a mixed-use development with business suites, small home offices (“SoHo”), residential units, and retail outlets.

Our Philosophy

At Hyatt House Kuala Lumpur, we believe that being away from home doesn’t mean giving up your lifestyle. Our hotels offer contemporary, casual home comfort in a welcoming environment that encourages guests to live like residents.

Job Opportunity

We are seeking an experienced Housekeeping Manager or Executive to join us in this exciting venture. This position reports directly to the Hotel Manager. The ideal candidate will have an entrepreneurial spirit, industry prominence, confidence, and drive. You should be business-savvy, excellent in communication and negotiation, detail-oriented, and capable of problem-solving with employees and guests. You must manage multiple priorities in a fast-paced environment and be proactive in supporting other hotel departments.

Qualifications

Key Requirements:

• Manage daily and weekly work schedules aligned with business needs and KPIs.
• Train and oversee the Housekeeping team on cleaning, laundry, and related operations.
• Conduct regular checks of rooms, public areas, and facilities.
• Coordinate with Engineering and Contractors on maintenance and service tasks.
• Plan and schedule periodic maintenance and cleaning activities.
• Manage the 'Lost and Found' items, ensuring proper recording and handling.

Additional Information

Shortlisted candidates will be contacted for the next steps in the recruitment process.

Other Hyatt Properties

• Hyatt Regency Trinidad | Port of Spain, TT
• Grand Hyatt Al Khobar | Al Khobar, Eastern Province, SA
• Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina | Cambridge, MD, US

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