Housekeeping Coordinator - Hyatt Regency Kuala Lumpur at KL Midtown

Hyatt Hotels Corporation; Kuala Lumpur; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel chain is seeking a Housekeeping Manager to ensure the efficient operation of the housekeeping department. The role involves coordinating daily activities, managing guest requests, and supporting the housekeeping team to maintain high standards of cleanliness and guest satisfaction.

Qualifications

• Minimum 2 years of experience in an administrative role within an international 5-star hotel chain.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong communication and organizational skills.

Responsibilities

• Coordinate daily housekeeping operations, room assignments, and cleaning schedules.
• Maintain effective communication between departments and handle guest requests.
• Prepare reports related to housekeeping performance and room occupancy.

Skills

Communication

Team Coordination

Problem Solving

Education

Certificate or Diploma in Hospitality/Tourism Management or Business Administration

Tools

Microsoft Office Suite

Job description

Summary

You will be responsible for ensuring smooth operations within the housekeeping department. This position involves managing administrative tasks, coordinating the housekeeping team, and facilitating communication between departments to maintain Hyatt's high standards of cleanliness and guest satisfaction. Your key responsibilities include:

1. Coordinating daily housekeeping operations, room assignments, and cleaning schedules.
2. Maintaining effective communication between housekeeping, front desk, and other departments.
3. Handling guest requests, complaints, and special accommodations efficiently.
4. Monitoring inventory levels of housekeeping supplies and placing orders as needed.
5. Tracking room status and ensuring timely updates in the property management system.
6. Preparing reports related to room occupancy, housekeeping performance, and maintenance issues.
7. Assisting in training and onboarding new housekeeping team members.

Qualifications

• Certificate or Diploma in Hospitality/Tourism Management or Business Administration.
• Minimum 2 years of experience in an administrative role within an international 5-star hotel chain.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Location: Cheyenne Mountain Resort | United States

Note: This job posting appears to be current; however, verify with the employer for the most up-to-date status.