Housekeeping Coordinator

UOA Hospitality Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality group in Kuala Lumpur is seeking a Housekeeping Coordinator to oversee daily operations in the housekeeping department. The role is vital for ensuring guest satisfaction through efficient room servicing and maintaining communication across various departments. Ideal candidates will have hotel experience and strong organizational skills.

Qualifications

• Experience in a housekeeping or coordinator role in a hotel.
• Familiarity with Property Management Systems and Microsoft Office.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Manage daily room assignments and monitor cleaning progress.
• Act as the main contact for housekeeping and front office communication.
• Ensure compliance with safety and hygiene standards.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Job description

Housekeeping Coordinator

Komune Living & Wellness, Cheras |Housekeeping

Overview

The Housekeeping Coordinator is responsible for supporting the housekeeping department by managing daily operations, coordinating room assignments, tracking cleaning progress, and ensuring smooth communication between housekeeping, front office, and other departments. This role is key in maintaining guest satisfaction by ensuring rooms and public areas are serviced efficiently and according to brand standards.

THE JOBSCOPE

• Coordinate daily room assignments based on occupancy and priority set by Front Office.

Monitor and update room status in the Property Management System (PMS).

Serve as the main point of contact for housekeeping staff, front office, and engineering regarding room readiness and service requests.

Maintain accurate records of staff attendance, room status, cleaning schedules, and lost & found items.

Assign special tasks or VIP room setups as directed by management.

Respond promptly to guest requests or complaints and relay them to the appropriate team members.

Ensure smooth and timely communication of room discrepancies and maintenance issues.

Assist in ordering and inventory tracking of linen, guest supplies, and cleaning materials.

Support the Executive Housekeeper in preparing daily reports, schedules, and training documentation.

Ensure compliance with safety, hygiene, and quality standards across the department.

REQUIREMENTS

• Previous experience in a housekeeping or coordinator role in a hotel environment preferred.

Familiarity with Property Management Systems and Microsoft Office Suite.

Strong organizational and multitasking skills.

Excellent communication and interpersonal abilities.

Ability to remain calm and focused in a fast-paced environment.

Detail-oriented with a strong sense of responsibility and discretion.

Flexibility to work shifts, weekends, and holidays as required.

APPLY HERE

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