Housekeeping Attendant (Host) - Hyatt Place Kuala Lumpur, Bukit Jalil

Hyatt Hotels Corporation; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

Hyatt Place Kuala Lumpur, Bukit Jalil, recherche un Housekeeping Attendant motivé pour rejoindre son équipe. Le candidat idéal assistera aux opérations de nettoyage, garantira la satisfaction des clients et soutiendra les valeurs de la marque. Ce poste exige un excellent service client et une flexibilité pour évoluer dans un environnement dynamique.

Qualifications

• Capacité à fournir un excellent service client.
• Maintenir la propreté des chambres et des espaces publics.
• Être adaptable aux changements de l'industrie.

Responsibilities

• Assurer un service client exceptionnel et maintenir les scores de satisfaction des clients.
• Vérifier le statut des chambres et effectuer le nettoyage.
• Participer à des formations et respecter les politiques de l'hôtel.

Skills

Service client

Travail d'équipe

Flexibilité

Job description

Join our team as a Housekeeping Attendant at Hyatt Place Kuala Lumpur, Bukit Jalil!

Come and be part of our journey as we care for people so they can be their best. Located in Bukit Jalil, Kuala Lumpur, our hotel features approximately 250 guestrooms, a restaurant, large ballroom, meeting rooms, rooftop restaurant, fitness centre, and sky pool.

We are seeking a dedicated Housekeeping Attendant to support our operations. Note: This position is only open to Malaysian Citizens and Permanent Residents of Malaysia due to work permit restrictions.

This role reports to the Housekeeping Manager and involves:

1. Customer Service: Providing exceptional guest service, assisting with operational needs, maintaining guest satisfaction scores, and handling guest inquiries courteously.
2. Operational Duties: Ensuring brand standards, supporting other departments, verifying room status, cleaning guest rooms, maintaining cleanliness, and updating room reports.
3. Personnel Support: Supporting Hyatt’s values and culture.
4. Other Responsibilities: Attending training, maintaining professional behavior, building relationships, adhering to hotel policies, and flexible to industry changes.

Join us and grow with Hyatt. We look forward to welcoming you to our family!